Hotel vicino a Louisville Zoo - Louisville

“Near the conference center and the airport, great position, new and clean”

“VERY low water pressure and rooms smelled a little off”

“After check-in, I always inspect hotel rooms for cleanliness before I bring by travel bags into the room . The rooms at this hotel are sparkling ✨clean. 👍”

“Nice staff comfortable beds good breakfast”

“The microwave in the room was faulty and emitting smoke, they would not change my room. That is a safety hazard. ”

“No good”

“Our room was nice. The a/c was loud and had some sand like stuff on top of it. The continental breakfast was a nice surprise. It was also great to have a microwave in our room. The staff were all friendly.”

“Worst customer service I have ever experienced. First room, the tub faucet had steady water leak and bathroom floor was very weak and felt like you would fall through floor when stepped on. We ask for another room and that room was dirty and had no bed coverings. Then we had to ask for another room. We were never given an apology at all at any of the 3 times we had to change rooms - he acted completely bothered and was very rude during the whole experience. I would never recommend this...

“They are infested with roaches”

“Hotel is a great stay and convenient to Derby”

“Would stay again. Clean and comfortable in a great location. ”

“Counter staff did an excellent job. Breakfast was hot & fresh. They made sure we were pleased. Thanks again”

“The suite room is spacious, and the beds are nice and comfortable. Room full of outlets and lights. Everything was clean. The full kitchen is A plus, it has all the things you need, even a dishwasher and food disposal to keep it clean. My family enjoyed our time together very much and we thank the great staff and service. My only problem was that the location was so close to the airport. But if you are a heavy sleeper it's ok.”

“The staff was friendly and helpful. The room was large and had a big couch and a desk. But the bed was much too firm and the carpet looked dingy. The lighting was too dim, even in the bathroom sink area. Breakfast was better than some other chain hotels, but we missed it on our last day because they had only told us the hours for the weekend, and breakfast ends earlier on weekdays.”

“Quiet, comfortable room and friendly staff. Only glitch was the emergency alarm that forced everyone to evacuate. However, I was glad that it wasn't a real emergency.”