Hotel vicino a Lower Twentieth Street Residential Historic District - Phenix City

“Great location”

“Steven- front desk manager - was very professional and courteous. He went above and beyond to help me secure a room at the last minute. When it comes to hospitality, Steven is second to none. I highly recommend the Indigo. I will definitely be coming back.”

“Great location”

“Clean and nice staff. Will satay again.”

“The check in process was among the worst that I have experienced. I had 2 rooms and one of them the air conditioning did not work. My son, daughter-in-law, their 6-year old and their 2-year old were finally moved to another room at 10pm.”

“Nothing like posted pictures Definitely not full breakfast”

“Front lobby looked and smelled great, I wish I could say the same about the room. As soon as you opened the door a bad odor from the carpet hits you. Room was not cleaned well, needs major updates and cleaning. My breaking point was when I found roaches in my room. I ended up checking out 3 days early and finding a new place to go. Staff was friendly”

“First, it took me about 40 minutes to be standing at the door just to wait for somebody to come check me in the breakfast needs to be taken off of the Expedia because they do not serve breakfast the gym all the equipment is tore up. You cannot use it. It was just a terrible experience and I will not be back.”

“I actually did not stay. I checked in and left. I did not feel safe at this motel. There were people loitering all around the parking lot in and out of cars. There was a sign inside my room telling me to make sure to secure the internal door security device. I could hear everything outside and could smell the cigarette smoke from people standing outside of their room. I did not feel safe staying and sleeping, nor parking my rental car in the lot for any period of time. The room itself...

“Nothing fancy. Very utilitarian. Because I was traveling solo, I did not mind. If I was with a significant other, I would probably have chosen to pay more to stay somewhere else. The staff was polite. There was adequate parking.”

“Really not much to like unless you like cheap. Had to pay extra at check in for a third adult 🤔.Requested non smoking and room reeked of cigarettes and Marijuana. Dingy linens and towels. One small wastebasket for the room. No shower curtain liner. Refrigerator leaked overnight and we had to use the towels to clean the floor. That's how we found out the floors were FILTHY 😡. No offer for housekeeping. We had to RETURN THE DIRTY TOWELS BEFORE WE COULD GET MORE????? The shower and tub weren't...

“It Was Overall A Good Stay For Us But The Bed Needs To Be Updated It's To Low And My Neck Was Hurting From The Mattress And Head Board”

“Excellent stay. Will definitely be back.”

“Friendly staff, great breakfast!”

“Very spacious, comfortable beds and the kitchen was very useful and had everything needed to feel at away from home”

“There was a lot of construction going on when I was there. But it was a well maintained property”

“We had to switch rooms several times. My sister in law had to switch her room as well. No ac in the hallways and was dirty. Pool was closed and dirty upon our arrival, ac in room didn't work and was very loud.”

“My room was clean and comfortable. Anthony, at the front desk, he was amazing and very helpful. He did my room requests and all. Thank you.”

“Rooms very clean, great amenities”

“Hotel was very clean and staff was helpful and very sweet and polite.”