The manager is really attentive and ready to assist with any requests. Please note that this property is across the Nile, but you can get free boat rides to the other side when needed. The cleaning crew surprised us every morning with a towel arrangement of various designs (crocodile, girl on the beach, etc). The pool is really convenient if you travel during summer. Since it is very hot in summer, if you need to do your laundry, your clothes will be dry in no time. The view to the Nile is amazing. Really nice hotel is you like to feel disconnected from the crowded city!