Hotel vicino a Museo di Makkah - La Mecca

“Oui”

“Il personale è stato sempre molto gentile. Segnalo però che, durante un soggiorno di 6 giorni, la camera è stata riordinata solo 2 volte, pur avendo richiesto il servizio tramite l’apposito cartello”

“everything was perfect”

“Good hotel and good room Breakfast need to be improved Overall quite ok”

“Yes”

“Everything was 10/10”

“The staff and room was good.”

“Nice rooms”

“La stanza era pulita, il personale molto accogliente e attento! La colazione, si può migliorare… tutto sommato buono ”

“Novotel in the uk was never appealing to me, I always saw it as a rubbish budget hotel. That is until I stayed in Novotel Makkah. Firstly just the aesthetics alone are luxury. Never would you associate this type of hotel with basic or budget. I could not believe Novotel could have these types of hotels like the 1 in Makkah. The food is something spectacular but what makes this hotel the best I’ve ever stayed in, in my 40mins of life was the staff. I cannot be more grateful and humbled by the...

“Upon arrival, we were informed that our reservation was not recorded on their system despite presenting physical evidence. I was in state of Ihram and remained composed to proceed with our Umrah. Upon arrival approximately four hours later, no confirmation of our reservation was received. We contacted Expedia who subsequently sent an email to the manager. We finally arrived at our room around 5:30 pm. Awful experience which ruined it for entire stay at the hotel. Will never be staying here...

“In case you wanna book this property, you need to understand the location they’re showing in Expedia and the location of the hotel is completely different about 15 miles apart from where they say it’s located and the name is not matching whatever Expedia have that’s not what they have in their front door”