thank a lot for your notice. All the air conditionner work we are since 16 years operationnel and work with the most top tour operateur in the world you have a wonderfull service don't write no true things all the guest are happy and top service and butifull very good meal and decoration top kind regards

thank o lot dear Battal for your reviewhope to welcoming next year

hi dear Nancyso happy you appreciate this beautiful riad. unfortunatly you dont see all review of our guest they recommend to order a private trasnfert airport direct riad . You arrive alone and lost in old town . All taxi or driver arrive at parking of diour saboun 2 minutes of the door riad. We receive 2000 guest by year since 22 years ago.Hope you will come back and try again a nice experience riad of 18 e siècle and nice service. Welcomeking regards

dear thank for your review. We receive more 2000 guests by year and our hotel is access. Parking de diour Saboub 2 minuttes. Unfortunatly you book with your agence a private transfert not with our driver of hotel who pick up you at airport and bring you at door riad. Our street is perfect because when you arrive you discover a wondefull riad of 18 e siecle and i think you appreciatehope next time you will order the private transfert with our driver for 250 dhs by transfert king regards

Thank a lot for your nice review

thank a lot for your comment . so happy you spend a nice holiday at the riad.Thank to recommend all guest to order by mail the private transfert with the hotel resa.espritdumaroc@gmail.comhope you will come backking regards

merci pour votre avis Carla, pou notre part nous savons été ravie de vous recevoir .

cher Jean Yves merci vivement pour votre avis, ce fut un plaisir partagé sylvie et son équipe de vous recevoir . A très bientôt pour un prochain séjour Sylvie Gérante

thank you so much for your nice review and you will come back so happy to meet you and my staff

Thank a lot for your nice review.. The riad Esprit du Maroc is old 18 century historical riad and all is clean and renovation every year it is like a casstle instagram #riad_et_spa_esprit_du_maroc# medina have a look at all pictures our guest put on instagram and do our advertising. Thank for your apologies good staff and good service hope you are well king regards

Merci vivement pour votre superbe avis passez d heureuses vacances au riad Esprit du Maroc sincèrement

Dear Kevin, we do not understand your note 3/5 your opinion is positive, Peti dejeuner really tp you write. The big problem with you and it is your fault on your reservation voucher it is well noted that tourist taxes are payable the day of the departure hotel. You didn’t want to read or understand, we didn’t have anything to do with paying tourist taxes. In addition, for all arrivals we put essential oil with orange blossom. All our customers compliment us on this. You do not like that we could do nothing. You have not taken our private airport transfers to private riad everything is well organized for our customers. Your opinion is really naughty and bad and can not accept the non-payment of anything when everything is mentioned on your voucher. You must take it out on yourself dear Kevin .. and stop writing anything on our Expedia page..20 years we exist and we work with passion for our dear customers who are all happy to Spirit of Morocco.. Good continuation

normal chère madame les taxes de séjours sont a payer sur place c est noté sur votre voucher, vous n'avez pas voulu payer et pire vous vous cacher derriere votre ordinateur anonyme. inadmissible votre comportement.La gérante n a pas a payer les taxes de séjours et touristiques a votre place alors n écrivez pas . n importe quoi svp bonne continuation

愛なるマダム すばらしい写真をありがとう。 あなたが話しているサーバーは、もはや会社の一部ではありません。あなたが去ったときを知らせてくれてありがとう。 短所では、スパの事前調査中に、すべてのお客様と同様に非常に満足しており、スパを離れたときに満足のジェスチャーをして、レビューが根拠のないものであり、偽。 時々、このウェイターがたった2日間働いたすべてのボスのように雇用に失敗し、明らかに良い人ではないので、私はあなたのために滞在税を支払い、あなたを擁護しました。 世界中で認識されていることは何ですか？ 頑張って

Dear Michael thank you so much for your nice review and for my staff. I wish you a butifull holidays at riad Esprit du Maroc King regards

thank you for your nice review dear for me and my butifull staff service hope you will come back king regards Sylvie the gerante

cher monsieur on a découvert que vous avez vole deux bougeoires dans le restaurant et on les a retrouve dans votre chambre. De plus votre chambre etait trop sale vous n avez pas respecte le riad ni personne megot de cigarettes cannettes de bières alors que vous avez introduit au riad etc le reste sans commentaires.. Ne remettez pas sur les autres svp ce que vous vous êtes. vous avez eu un comportement irrespectueux et je ne me suis pas gêné de vous en faire part . La vérité de ce que VOUS vous êtes. Nos chers clients respectent ce bel endroit et j en suis fière. bonne continuation

Chere madame vous avez reservee dans un riad avant nous et pareil il y a eu soucis. A votre arrivee on a ete acceuillant comme a notre habitude et vous etiez contente. le lendemain vous avez vu des amis qui vous ont demande de reste chez eux. cest votre droit de quitter le riad pour retrouver vos amis mais pas de mettre des avis sans explication. votre resa est non remboursable et écrire n'importe quoi ur notre page expedia n est pas correcte.et mensonger .. quitter le riad pour séjourner chez vos amis est votre responsabilité. et vous le savez trés bien avant de diffamer un établissement dites la vraie histoire et la vérité .. bone continuation

thank you so much for your wonderfull review for me the gérante of Esprit du Maroc this butifull riad of 18 e siecle and my nice and professionnel staff. it was so happy to receive you. Hope you will come back soon

Dear Sir, thank you for your time for your opinion on our riad. We do not understand your opinion, nor do we know which client we looked for who are you? Nicholas customer of expedia and impossible to know which resa all our last customers have only compliments. This opinion is really amazing and iréel. Our riad is among the first in excellence in Marrakesh and of a cleanliness orreprochable Everything is clean look riad _et_ spa_esprit_du_maroc on instagram our future customers will see beautiful pictures that are taken by our dear customers on the spot so they love Riad Spirit of Morocco ..la Pool is more than clean what you dare to write is amazing. We have a chef and two cooks everything is done at the riad in the kitchen, you mention under contract it is serious what you dare to write, Moroccan and international cuisine. There is a card for all budgets you prefer to eat on the spot, it is your right, but do not tell us anything please on our expedia page. In addition all our customers are more than happy and as you indicate a trained staff for the welfare of customers and impeccable service. Maybe you made a mistake and you prefer an all inclusive hotel in the new city. I wish you good luck.

Thank a lot for your nice review from me sylvie and my butifull staff it was amazing to have you at Esprit du Maroc hope to see you for next year king regards

Merci cher Haitam, ce fut un plaisir de vous recevoir..

Merci de votre superbe avis. Nous sommes heureux d avoir contribue a votre sejour et que notre equipe soit au top. Ravie que vous ayez apprecie l acceuil Au plasir de vous revoir..

Dear Nicolas Thank you for your great review of our hotel. We had a good time with you. Sorry for what happened to you this can happen anywhere in New York or Paris. For your information these people have been arrested by the police and will not act anymore, just for your information surveillance cameras are everywhere in the streets of Marrakech and in our street, so these two people were filmed but did not have a knife, in any case the police acted immediately after you informed me. We have private drivers that our customers always take who pick you up at the riad and accompany you> know that our quqrtier is the safest, morocco is the safest country in Africa and the apolice is very effective. I hope you will come back with your companion as you promised me> My entire team and I were delighted to receive you and appreciate your hotel and service and the restaurant. Welcome back and soon with your companion Daniel I promised to take care of you and we did it with our heart> sincerely

Dear Sir Habib, it is very sad what you dare to write about Morocco.You have spent qq perfect days in our hotel, and I say hotel because Riad Esprit du Maroc is not a rental furniture. In Morocco in hotels it is forbidden to introduce food and alcohol bottles in hotels and rooms. We are one of the few establishments to have the liquor license and it is important to respect the law of the country. Thing that you have not respected.De plus you do not reserve private transfer with our drivers while all our customers have done for 19 years.Vous are therefore alone and people have had the goodness to take you to the riad and help you. Unfortunately as it is customary for you to refuse to give them a small tip and you have and malicious towards the people, it is sad to do so. Our neighborhood is superb and well secured by security. You write anything Mr. Habih. Morocco is the safest country in Africa receiving millions of tourists and medina Marrakech. You have been uncomfortable because you do not like this country and the medina, you asked to leave earlier I told you no worries because that's what you were looking for and we are very kind and fair play as m confirms Expedia you n had A goal to go to a hotel in the new city and I made you happy by paying you back the three nights. And Expedia and we hotel we discover your opinion which is really shameful of you. Your comments are defamatory towards Morocco and it is inadmissible, sir what you write and expedia does not accept your comments this opinion. We receive all the year tourists more than happy and feel safe in Morocco and this country is more than welcoming. To visit a Mr. Habib apay you have to respect the people the customs and the laws things that you did not do nor respect our staff of the hotel. Good continuation

Dear thank a lot for your nice review. For next time please order us our private transfert to pick up you at airport direct airport like that it is good. Happy you enjoy the massage and spa thank a lot. Hope you will come back sincerely

Thank a lot for your review dear it was a wonderfull to receive you thank a lot from me and all my staff

dear thank a lot for your nice review. You use our private driver and you were happy. You enjoy riad and all our staff wonderfulll. for guide out side is like that in all morroco but it was ramadan and peaple outside are like that .. We hve gastonomie moroccan and internationale and a wonderfull cooker thank for your stay it was nice to receive you king regards

Sehr geehrter Herr, Ihre Frau hat ihre zahnärztliche Ausrüstung verloren und sie gefunden, als Sie das Riad mit unserem Fahrer in ihrer Tasche verlassen haben. Ich kann den Skandal akzeptieren, den Sie verursacht haben, als Sie unsere Mitarbeiter beschuldigten, die seit Jahren bei uns sind. Wir haben mit Ihnen gesucht und Ihr Zimmer mit einem katastrophalen Zustand entdeckt und nichts gespeichert, was des Riads nicht würdig ist. Alle unsere lieben Kunden respektieren diesen Ort. Sie haben mich nicht geschätzt, weil Sie zu Unrecht versucht haben, uns mit negativen Meinungen zu drohen, als es Ihre Frau war, die Schuld daran, dass Ihr Verhalten unerträglich war. Ihre

Hie my dear wellcome happy you are so happy. we are going to give you the airdryer naw in your room dont be worry. I wish you a wonderfull holidays at Esprit du Maroc

who are you ? all guest are so happy what happen? riad full and many congratulation are you a real guest dear anonymous..?because sometimes guest sending by conccurence book on expedia in last minutte come to do after a bad review because Esprit du Maroc at top some jalous persons it is like that this world.. king regards dear Anonymous..

thank a lot

dear you put a picture of a street in building this week all medina is restaure and it is wonderfull point. our riad is sold by all the best Tour operating in the world since 18 years. during the night you didn t wanted to take our driver it is you choice. exepia sell us since many year and we are the best selling. sorry for you, you dont like the old town class by UNESCO historicall town, it will be better for you to book a hotel all included we prefer to receive positive person like all our guest who like typical and history riad and palais . the guest who were this week with you write wonderfull review have a good continuation dear

Dear sir Mininger andy thank a lot for your opinion . Dont report your agressivity on the manager because your credit car was non valid for your check out dear. thank a lot for your compliment . a team proud of her formation by Sylvie the gerante and proud to work at Esprit du Maroc. If your credit card at time of your check out are no money it is not my fault an invoice must be paid you know that good luck dear and be quiet your personnality are very agressive my staf was so chocked good contnuation

Dear thank a lot for your nice review. You booked in the old town medina, the tunel like you write is a thing positive a little street and you discover the riad quiet a palais . you dont order the private tranfert with Esprit du Maroc and unfortunatly you dont see our recommadation, we do all private transfert and you dont have to walk in medina . for your depart you will order me the private tranfert. i wish you a wonderfull stay at riad esprit du Maroc it is your home enjoy.. king regards dear

Dear Joel, thank you a lot for your nice review.. i wish you wonderfull holidays at the riad Esprit du Maroc king regards

Thank a lot dear for your wonderfull review happy you had good holidays and good service in this lovely riad Esprit du Maroc sylvie the gerante

Dear Alice thank for your review, unfortunatly you never order our driver who pick up airport direct to the riad for 22 euros you could be quiet but you don t did. The street you spoke it is a very good thing because you find a riad quiet , all the quqrtier of medina is secure all peaple very friendly you know that . I dont undestand your review . sometimes it is better to spend some money to have a private driver and be at top, but you dont listen to our recommadation. Thank to riad my staff are good service and very kind, and your room at top with flower. we work with passion and you rreview is not fine about medina because you dont wanted to spend a lot money we can do nothing. This riad is always full all the day and all our guests come back, pushaps you will prefer a hotel in the new town and in this case we are not responsable of your choice, No swiming pool are warm in hotel and all my guest swim and are so happy. When you came at riad the weither ws cold a little and the ptio are very amazing when it is begining very hot . all my guest seem to be at home and this riad is success we work since 18 years with the best Tour operating we recomand to order the private transfert with Esprit du Maroc for all my guest not with the agency on internet .. have good continuation and dont say thank you because i up grade at your arrive with out know you we always do all for our guest . good continuation dear

chere madame, nous n avions pas de reservation pour vous, il etait normal de liberer la chambre pour un de nos client qui avait une resa a notre hotel et qui est arrive a 1 h 30 du matin.Nous etions la pour vous chere madame et je vous ai envoye un de nos taxis qui vous a mis dans un autre hotel. D autre part la dame francise comme vous dites est reste avec vous jusqu a votre depart du riad, et elle travaille 15 heures par jour et oui le riad est non stop complet. en tous les cas desolee pour vous mais vous l ecrivez erreur de resa de votre agence et vous vous vengez sur notre hotel merci beaucoup bonne continuation

Thank a lot for your nice review happy you spend good holidays at Esprit du Maroc enjoy

Message anonyme avis a pas repondre cest grave d ecrire des choses pareils qund ce riad exite depuis 18 ans et est vendu par les plus gros Tour operateurs du monde riad complet toute l annee clients fideles mmais parfois des clients font chantage pour Rien payer et se vengent sur les avis desole mais ce que vous ecrivez fais rire pas mal de nos clients mieux vaut en rire... excellente continuation

Thank a lot for your nice review. The riad is full and arround very secure dear. Our staff did a nice wellcome happy you are happy. for beakfast all is did by the cooking man house, if you need more ask, it is a maroco breakfast have a amazing holiday king regards

Bonjour monsieur le riad est accecible depuis 18 ans et non stop complet, nous travaillons depuis 18 ans aves les plus gros Tour operateurs du monde qui ne tarissent d eloges et de compliments envers ce riad. on vous a conseille de prendre nos transferts pour la modique somme de 20 euros , vous avez eu la facture .. si les prix sont exorbitants je pense vous avez fait erreur de reservation et un hotel all incluse aurait ete mieux pour vos vacances..De plus tous nos prix sont affiches sur la carte menu vous ecrivez en anonyme peut etre faite vous parti de certaines resa que nous avons eu de faux clients qui s amusent a reserver sur expedia pour ensuite mettre de mauvais commentaires expres c est pas grave car le succes parfois amene de mauvaises personnes .. merci a tous nos chers clients de votre fidelite et de tous vos avis et message gentil et soutien et a tous nos partenaires Tour operateurs qui nous soutiennent non stop depuis 18 ans Esprit du Maroc est une belle ste et cela derange certaines personnes , c est la vie.. bonne continuation

dear than a lot for your nice review.. It is well write to order the private transfert to resa.espritdumaroc@gmail.com direct to the hotel to pick up you at airport and the driver will arrive direct at riad for 2 euros for 2 persons hope you will come back king regards

Dear Peter, we discover your review and we dont undesstand all guest order taxi driver to pick up us at airport direct Riad> All breakfast are top, and all is do by our kitchen women.If you need more why you dont ask us or to waiter..What you write is not normal. the riad is full all the year and we recive a good price Best hotel world guest house... king regards

merci pour votre avis esperons vous recevoir a nouveau