Hotel all inclusive a Marrakesh-Tensift-El Haouz

“A lovely stay and everything we needed. Bit of an unpleasant first impression with security guard deciding whether he would let us in - travelling with my 16 year old and had confirmation that he was welcome but that information apparently never reached the gate. Main Property is beautiful but there is large parts of the hotel grounds which seems to be a building site/abandoned. I see now why they offer to drive you to gym/spa/indoor pool area! It was clearly a huge resort in previous...

“We spent a week here as a family of five (kids ages 7.14 and 17) and unfortunately would not return. Despite advertising 15 pools, there is nowhere to escape the constant noise. Loud music, water aerobics and entertainment play throughout the day, right up until 11pm and can be heard across much of the resort. Even the water park has music blasting all day. If you want a peaceful holiday, this is not the place. Our biggest issue was cleanliness. On arrival our room had clearly not been cleaned...

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“Ants/bees/birds everywhere Staff not helpful just kept saying ok ok what room number and nothing was ever done about any complaint.”

“The bedroom was good but I was different and less nicer from the one on the pictures, but it had everything that we needed so it was okay. We checked in really late and they were very kind to be available for us, and they also communicated with me very well through WhatsApp. We had an early morning so we couldn’t eat breakfast because it started at 9am and we left before that time.”

“Tutto ok, da migliorare il servizio shuttle per la città che obbliga a prenotare andata/ritorno con orari un po’ troppo stringenti”

“Luxury and beautiful! Staff were friendly and helpful. We enjoyed it very much.”