Hotel vicino a Maxwell Dog Park - Normal

“Mold in the bathroom on the ceiling, hair in the tub not mine! Air conditioner sounded like being in a car wash all night long. Did get reimbursed but a lot of work on rooms needs to be done.”

“The day we check-in they gave us a room that a”

“We were on the 2nd floor and there was not an elevator. And no accommodations were available to assist .As a senior citizen, it would have been good to know this ahead of time. This picture is very deceiving.. The beds seemed to be super singles instead of at least full size beds. There was no continental breakfast. There was coffee available from 6-9 am but the area was not inviting..The staff was friendly enough. ”

“The room was ok. It was clean. I'm not sure the bedding was changed on one of the beds. Nothing that would keep me away from staying again. The breakfast was not much. The coffee was ok. The hallways smelled musty. I had to pay extra when I got there, I guess an extra tax came out of nowhere, even though I prepaid. The area was nice. You can hear the road traffic some in the room. The staff were helpful and nice.”

“Breakfast menu was satisfactory, felt tge parking was safe and secured, room could have reviewed once again before guest check in (remaining hair in bathroom shower and the toilet), staff was respectful.”

“This was the perfect overnight stop on our road-trip. The rooms were nice, location was safe, breakfast was amazing and the Bar snacks were perfect for a late night snack. I would highly recommend. ”

“Front desk Peggy horrible attitude. Check out time was not til 11am the house keeper came and knocked on door and came right in our room and when had our private sign on our door and she still came on in”

“Good breakfast, clean room, friendly staff”

“The beds were horrible. Terrible bedding and horrendous mattress.”

“I was double charged after paying through Expedia. Holiday Inn staff said they couldn’t see my payment through Expedia and they had to run my card. Turns out I paid for the room twice and no idea if I’ll get a refund or not. Time will tell”

“questo soggiorno è stata una piccola fiaba di poche ore. La casa risale all'Ottocento (è una villa) ed è registrata infatti nel Registro Nazionale statunitense dei luoghi storici. Entrando si viene subito trascinati in un'atmosfera magica perché le varie stanze sono rimaste arredate come un tempo: camini, grandi mobili in legno, palchetti originali e tanti piccoli oggetti curiosi (sarebbe lungo descriverli, vi consiglio una visita sul sito ufficiale della Vrooman Mansion). Le due signore che...

“Bien todo”

“Where to begin. We literally saw a mouse in our room. Called the front desk and the apologized and said they were booked. About 30 min later Called back and said they have a different room for us. That room was even worse. Mouse dropping at pee on the pull out mattresses. Looking further there were droppings on the foundation of the regular beds. So we had to go back to thr room with the mouse because they had nothing. Needless to say I didn't sleep at all. Unfortunately we couldn't go to...

“Our room was absolutely disgusting stains on sheets and mattress and a dirty band aid let alone the floor not being vacuumed they refused to refund me which I’m still working on I have lots of pictures this is wrong and uncalled for we couldn’t stay there”

“Todo bien”

“Parking lot is in need of refurbishment. The complementary water bottle in my room was opened and partially empty, the small bottle of lotion was empty, the back of the toilet had hair on it, the sink drained slowly and built up when running/brushing teeth. The bed was comfortable, however. The pool was out of service and we were not advised prior to check in. The staff was friendly.”

“It was decent until I saw a mouse on my bedside table the next morning. Not gonna lie, really didn’t like that. I called the front desk and they offered to move me to another room but since I was checking out in five hours, I didn’t feel like it was necessary. There were ants around the syrup container lid in the breakfast area. But other than that, it was a nice stay. Plenty of restaurants and very convenient.”

“Breakfast was good and fresh”

“King suite - accessible room. Had a Murphy bed that was a queen size and not a normal king bed as stated and reserved. Room layout was really good and roomy with a nice mini-bar area. Bathroom has some maintenance issues. Shower had some mold on the caulking by the base. Walls had holes in it from trying to hang hand rail by toilet and the toilet is not an ADA high toilet. It was so low it was hard to sit and stand. The wallpaper is peeling off walls in breakfast and dining area. ...

“Appreciated staying in a facility that was up to date and modern. Only complaint we have is that the elevator took way too long to close the doors, even when the button was pushed to close the doors (it did not respond).”