Hotel a Merrifield

“Room was dirty, had one towel in the bathroom. 2 half gallons of curdled milk in the fridge with moldy Mac n cheese. Told staff about it and they said just throw it away. Room smelled like mold, had to go buy air fresheners for it. Never staying again”

“Breakfast was dreadful. The staff allowed children to run screaming down the halls in the LATE evening.”

“We didn't even get to stay. No AC. Pool was closed. They said they'd give a full refund but still charged the entire stay. And then got attitude when we called about it. DONT STAY HERE”

“Wonderful scenic property”

“I travel a lot, and this was the dumpiest hotel I’ve stayed in by far. The common areas were shabby. Our bathroom door didn’t close and the shower didn’t work. It’s hard to rate the cleanliness because of how decrepit the walls and floor were. The breakfast consisted of waffles, muffins, yogurt, bananas and juice. Usually there was no one at the front desk. I will never use this hotel again.”

“SOOOOO DISSAPOINTING!!!!! I rarely write reviews, but this one was worth taking the time to do so. The listing on Expedia for the room option was a "family suite". From the pictures it looked like 2 adjoining rooms (which was totally fine). Under the description it put multiple beds and sleeps 7. When we checked in, they only gave us 1 room. Which wasn't enough beds for our group of 6. My husband showed all the info backing this up and they said they could give us the adjoining room for...

“Adequate”

“Newly remodeled. Very nice!”

“No dressers”

“Room was uncleaned, dirt on the floors, crumbs on the nightstands and the covers. Notified the phone number since no employees were on site, I got a message saying the room had been cleaned but after I sent photos proving it wasn’t clean they sent someone to clean it. After waiting an hour someone came only swapped the sheets and didn’t clean anything else.”

“Great Location!”

“The waterpark was great! My boys loved it”

“Very nice place to stay!”

“This place was so fu”

“Excellent customer service”

“Everything”

“The staff was excellent. They were very helpful and courteous. The property needs a lot of maintenance and updating.”

“Great property, very cost effect especially for what you get. Feel like you're off in the woods yet all the action is right there if desired.”

“Such good and helpful staff. Nice place.”