Hotel all inclusive a Mismaloya

“La q da las toallas para la alberca éramos 3 personas y todo el tiempo no me quería dar toallas me decía q tenía q ir a recepción a pedir unas tarjetas y a toda la demás gente le daba toallas y nomas le preguntaba en q habitación estaba y le daba 3 a 4 toallas fui a recepción y solo me dieron una tarjeta y ella solo me quiso dar una toalla q porq era por targets y me volvió a pedir q fuera a recepción por 2 tarjetas mas para darme otras toallas para mis 2 hijos y a otra gente solo le daba...

“Beautiful resort, and the staff is absolutely amazing. Our concierge Modesta was wonderful!! She took care of everything from dinner reservations to spa and everything inbetween! Truly an amazing vacation!!”

“Muy buen atención en todo”

“My wife and I traveled to Mousai in September and again in May. We Never go to the same place twice, and we travel quite a bit. However, Hotel Mousai is unmatched in terms of the views, the amenities, the service and the FOOD! They have the best food of all theball inclusive resorts we have been to, hands down! Also, Huberto and Daniel were our butlers and they were the Absolute Best! They went above and beyond to make our celebrations special and they were extremely thoughtful and...

“Paid for all inclusive and they had "premium" options so it wasnt really all inclusive. Front desk tried to upsell SPAs everytime they saw us . Had early check in and the concierge said room would be ready in about half an hour but waited almost 2 hours for it. Paid extra for a private beach dinner and when we showed up they weren't ready, they said you can come back tomorrow or wait about an hour an a half very unprofessional. The rooms speaker and tablet would not fully connect at times. Tried...

“The staff was amazing ! The stay was relaxing ! Food 10/10 Japanese is a must! Shout out to Omar for taking care of us in the main pool bar!”

“C’était vraiment génial.”

“Loved the modernity and comfort of the place. Even though it was a small resort without a plethora activities, the food quality was excellent, the room were was well arranged, and enjoyed the few activities we did take part in. Concierge was very responsive and helpful and the spa was great. The staff in general were very attentive and were quick to remedy the few small miscommunications that we dealt with. The view of the corner swim out suite is quite obscured if you’re big on views but it...