Hotel vicino a Monarch Casino Black Hawk - Black Hawk

“Everything was great!”

“.”

“staff was extremely helpful and gave great insights for our stay. check in & check out were very easy”

“Staff was terrible and unhelpful not to mention they can’t read the room. Maintenance finally come up and fixed the bathroom at 4:15am!!!! I will never stay here again”

“I had a hard time checking in late. The number listed on Expedia didn’t work. The property manager/owner isn’t onsite in the evening. Another person staying helped me get checked in. It was difficult to tell where the entrance was. It wasn’t lit up. The room we had was so cute. The property owner was nice when we net him and helpful. The breakfast was amazing!!”

“Great place to stay.”

“The toilet seat would not stay in the vertical position leaning against the toilet seat lid. This was reported to the desk during the morning breakfast, yet nothing had been done to correct this situation upon our return that next evening. I suppose I could have used the sitting position to pee during my nighttime trips to the bathroom, but I could only suppose that the desk person taking my complaint was either apathetic or ignorant about what I told him. Also, the non-high definition TV...

“The king room had a jacuzzi and it was amazing! Bed was clean and comfortable. We definitely enjoyed our stay.”

“Very nice room and very kind staff.”

“Fairly clean, but smelled of weed.”

“The listing said free firewood but they charge for it. They also said that the cabin had bedsheets included and it did not. The economy cabins do not have electricity and they provided 2 electric lanterns but I would recommend bringing your own as well. But our family had an enjoyable weekend there!”