Hotel vicino a Mondo della Neve - Genting Highlands

“A good and accessible place with good and high floor view to stay in. Will return again for the great stay in future.”

“The 3 bedrooms are just nice for my family, the room are clean and new, walking distance to Genting Highlands indoor and outdoor theme parks. It has nice views and a jacuzzi at balcony. We have fun staying. We stayed one night, would suggest stay at least 2 nights.”

“Nice location ”

“The view was massively impressive and there was lots of facilities equipped.”

“I am giving 5 star cause the respond time due to some issues that we faced were fast and efficient. Overall, thumbs up to the team ”

“There are kitchen cabinets but nothing apart from a kettle and 2-3 cups. Would appreciate a microwave or some plates and forks and knifes”

“Room in poor condition. No WiFi. Dirty. Limited towel availability. No hand towels Amenities either broken or not working. Staff 3 times promised to fix WiFi. Nothing happened ”

“No toilet paper. Unit has moldy air conditioning units. Couldn’t sleep in bedroom. Checkin process was terrible. Self checkin which took 45 minutes”

“Good mountain view and location”

“The exterior of the property looked similar to the photos posted online. Unfortunately, the interior was a very different experience. The elevator and the room had a strong unpleasant odor, making the environment uncomfortable. After inspecting the room, we immediately informed the front desk that the room was unsatisfactory and decided not to stay. Despite raising our concerns at the time, the matter was not resolved to our satisfaction. We also contacted Expedia for assistance, but were...

“It was a good experience.”

“WARNING: SMELLY, DIRTY AND DISGUSTING ROOMS! SCAMMERS! The listing does not tell you that your check-in desk is actually a car inside a parking lot on the third floor! I know it’s hard to believe, but that’s the truth! Very difficult to find as well. Also, after the so-called check in, you need to walk through the parking lot go to the seventh floor, then walk through an open area to a different building. Each of those steps, you have to wait very long for the very dirty elevators also...

“Our stay was okay, but a few small details could be improved. The studio wasn’t on the highest floor as expected, there was no hand wash, and only half a roll of toilet paper was provided. These simple touches would make a big difference, especially for families travelling from afar. We were also asked to cancel our unrefundable booking, which caused some confusion, and check-in instructions were not sent 24 hours in advance, making arrival less smooth. I hope these points help improve the...

“Overall was good, but the towels were filthy and stained, which is unacceptable. Asked for new ones, but some were still stained too. This gives you 1 star as hygiene is a must for any hotels”