2/10 Terribile
Antonio L.
20 ago 2023
Non mi è piaciuto: Pulizia
Nice house with severe issues of privacy and cleaning
The house is close to the pictures on VRBO, however not updated: i.e., several cameras been installed, although not mentioned neither in the VRBO description; nor in the rental contract. Moreover, they point at private spaces, e.g., pool and outdoor dining table. Images are not available to guests, while transmitted via internet. Three issues: (1) the house is in a remote area so images shall be available to guests; (2) management of images shall be compliant to European GDPR (e.g., not pointing where kids and families are bathing); (3) as showed by the national TV program "Le Iene" (Jan 31 2023), cameras connected to internet could be accessible to anyone through Telegram chats.
Secondly, the pool cleaning service (previously described as "daily cleaning and check of the pool"): the host acknowledged not to have provided the service and, revised the description on VRBO. Yet, "filtering the water automatically twice a day" is not enough: we removed daily lizards, worms, crickets, bees, spiders, leaves - since especially worms / amoeba could potentially bring severe infections (given the very limited use of chlorine in the pool).
Thirdly, the host charged 100€ for a broken glass of an old table lamp - an unfair amount, given that the host replaced an old, cheap lamp with a brand-new, design lamp (quoting the host "a present from his girlfriend", yet charged to us).
Lastly, we found the remaining of fires in the property, used to "process" coffee capsules, inflatables, etc.
Antonio L.
Soggiorno di 12 notti a luglio 2023