Hotel vicino a Mount Abu Wildlife Sanctuary - Ābu Road

“We had a very disappointing stay at Valencia Club. The 3 BHK villa we booked was in terrible condition from the moment we arrived. Rooms were unclean, bedsheets and towels had visible stains, and the whole place smelled musty. The bathroom had mold, which is unacceptable at this price point. There were open wires and unsafe plug points, which felt dangerous. Housekeeping didn’t resolve anything the “clean” sheets they replaced were even worse. It genuinely felt like basic hygiene and safety...

“Reason for 4 star and not 5 star because of these factors: hot water ran out during shower; I did not shower the second day; room locks 🔐 look like emoji; rooms are old and there was non stop noise of construction going during day time; paid same price as JWMarriott rate Staff service was 5 star Bonfire was 5 star Food was 5 star ”

“Not a 5 star property. Friendly staff. Offered tea on arrival, then charged us for it later.”

“We had a wonderful experience staying here. Staff has a very helpful attitude. Property is well maintained. The Mulberry tree restaurant team, including Bhagat Ram ji and Chetan, was particularly helpful. They had a great choice of menu and prepared individualised food for us, including Jain food and food without mirch. Best value for money and enhanced the joy of our holiday. ”

“This hotel has no lift and the breakfast thats included is not much option. They charge just to use a heater. The blankets have stains. The receipt machine does not work so you have to pay cash only. The wifi is not great at all. However the location is great, you get peaceful sleep because it is quite. They do not have much amenities. Overall the price was not worth it. I was little bit disappointed.”

“No hot shower. Chappie needed a spaner to turn on our tap to fill a bucket. I turned it off to save water but couldn’t turn it on again! Rinsed off in the basin. Our driver’s dorm room had mice so he slept in the car. ”

“Good”

“Great service and a clean, comfortable room. Excellent location, and the staff were very helpful and informative. ”

“Great place to stay with very helpful staff that can make your stay extra special.”

“Staffs are very rude..specially at the front desk area. Very slow on service, they need more staffs at this property to reach service area properly. Food also not up to the mark..very disappointed. ”

“Only issues is property very dirty bathrooms very dirty u need to stay see ”

“When checked in the room phone was damaged not working, kettle was broken.we get replaced both, In the morning toilet flush not working they forget to switch on water tank, water is not coming from shower head. On the end ask for breakfast they made it fresh, tasty. Thank you ”

“Pathetic hotel, rude hotel managers, room condition far away from photos put on hotels.com website. This hotel should be immediately de-listed from this website otherwise hotels.com quality cannot be trusted. ”

“Great location on a quiet street but easy walk to main areas. Staff were super helpful organizing a bus to Udaipur and a lift to the bus station. He even waited to make sure I got the right one. Really friendly, clean and quiet hotel. Very happy with my stay as a solo female traveler. ”