Hotel vicino a Museo internazionale delle maschere e delle marionette - Syracuse

“The rooms were clean, The staff very friendly and helpful. ”

“room was great and clean”

“Staff very friendly and helpful ”

“Personale impreparato a fornire risposte sia per la mancata conoscenza che per la lingua inglese. Solo un ascensore funzionante per un albergo di 6 piani. Stanza un po’ rumorosa in quanto adiacente all’ascensore e mancava isolamento acustico. ”

“Always a comfortable stay! Restaurant on site. Staff is always helpful and friendly”

“Terribile… arrivati alle 19,30 e ci dicono che la camera è al 7 piano e l’ascensore e’ rotto. Le valige (pesantissime) dobbiamo portarle noi. Mi rifiuto…. Mi cercano un altro albergo a 15 minuti di distanza e riesco ad entrare in camera alle 23….. imbarazzanti. Io volevo riuscire a vedere il centro di Syracuse la sera, invece mi sono visto il parcheggio di un hotel in periferia. Evitate”

“I booked a studio one king for two nights. But I was given a handicapped accessible room. It was very disappointing and nothing could be done since they were at full capacity. Someone certainly had to have reserved these rooms since all the others were already booked. I am asking for a future complimentary rebooking!!”

“I booked a stay through Expedia at Embassy Suites by Hilton Syracuse Destiny USA and unfortunately experienced multiple significant issues during the stay. Our first room had no functioning electrical outlets and the in-room phone did not work. After several unanswered attempts to contact the front desk from my personal phone, we were moved to another room. The second room also had several problems including a broken refrigerator, a broken kitchenette drain, a non-working television, and again...

“The location of the property and the staff were great. They were very accommodating and polite. No issues there at all. The building itself though is lacking. It's obviously older, which is fine, but it has not been updated as it should. The biggest issue was the HVAC system that can either be set on AC or Heat for the entire building--it's not individualized per room. When we stayed, it was the first mild day in March, so the "heat" setting was still on even though outside was warm. So, the...

“Clean room and comfortable stay. The room and bathroom were spotless, the bedding was cozy, and the hotel was quiet at night. Check-in was easy and the staff was friendly. Very close to downtown Syracuse. Great value.”

“Property was clean and presentable. Staff was very friendly and helpful.”

“The hotel was decent but our room was at the end of the hallway next to a staircase and door. All night long we heard people and the door opening and closing. ”

“Hotel pulito e confortevole. Le camere ampie ma con arredi un pò datati. Colazione abbondante. Personale gentilissimo”

“Can’t beat this Hotel”

“Hotel was clean, staff was courteous ”

“Love staying here.”

“15 minutes from center city. convenient and many utilities available. Room clean up is on demand ”

“Clean room the staff were very nice & helpful i definitely would recommend ”

“The property was pet friendly. The staff was very helpful and courteous. I felt the breakfast choices needed to be a grade higher. But overall it was a very nice experience and we will be coming back!”