Hotel a Nanagamaki

“The hotel room was clean. I asked for the eco service but still didn’t receive towels. At check-in I felt very rushed. As I was entering my information, I was asked for my passport, then in reaching for my passport they wanted me typing my information. Three front desk staff talking and explaining while checking in. Difficult getting a taxi. Anytime I went to the desk I was treated like I was bothering them. After traveling throughout Japan, this is not the hospitality of other top Japanese...

“Very comfortable accommodation. Staff were super friendly and helpful. ”

“館内の雰囲気が好みで清潔感があり、快適に過ごせました。ありがとうございます。”

“Excellent cuisine, wonderful location (private onsen, especially the outdoor ones, are great), kind and friendly staff, beautiful atmosphere at night, traditional and spacious rooms (chilling in the room onsen bath was a dream)”

“Highlight was our private onsen room, which was fed by a natural spring, very cleansing. Amazing food and extremely friendly and helpful staff. Will definitely be coming back. ”

“ご飯がとても美味しかったです”

“Simply Amazing!”

“A cozy onsen ryokan with very attentive and helpful male staff. I was truly impressed by his excellent service and will definitely return for another stay. Both dinner and breakfast were delicious. Although the onsen is not very large, it offers both indoor and outdoor baths and was pleasantly quiet with few people around.”

“Very friendly staff. They accommodated all our needs. Thank you for the great stay!”

“The room was clean, the bathroom and shower were a bit run down but usable. If you plan to ski or eat at Nozawa Onsen it makes it very difficult. The first shuttle from Togario Onsen to Nozawa is at 9:24am and the last one was o round 4pm. No taxi after 6, so you cannot eat dinner in Nozawa staying here. While it is not the hotels responsibility, it made dining options very limited. The front desk staff was unfriendly, apart from the hosts wife who tired her best to arrange accommodation. ”

“離雪場超級近，出民宿就是，環境乾淨，酒店附近景色很美, 一樓食堂的早餐非常好吃”

“The room is really worn out and not comfortable unfortunately it’s not somewhere I wanna be back again (it’s not even that cheap)”

“朝起きて窓からの景色に感動致しました。”

“施設はだいぶ古いですが、清潔で、清掃は行き届いている感じです。スタッフの対応は大変素晴らしくとても居心地は良いです。周りは山なので自然を満喫したい人には最高だと思います。是非また伺いたいと思います。”