I did not stay here but let me share my experience dealing with with this hotel. I booked and paid for my stay in November of 2018. Shortly into the new year my mother was diagnosed with terminal cancer. With over 2 months notice before my booking date I appealed to the owner to cancel my stay...without penalty on humanitarian grounds. They refused and maintained their right to charge me the full booking cost. They were the ONLY hotel I booked for our entire trip to Italy to do this. I received full refunds from the airline as well as hotel operators in Venice, Milan, Genoa, La Spezia, Florence, Saturnia, Rome, Siena, and Sorrento.
The likelihood of even considering staying at this hotel when I make any future trip to Italy are zero.