Hotel a Napoleons

“Convenient location, wonderful staff, clean, however the bed was a bit hard, and the tv was a long way from the bed.”

“Purtroppo sono arrivato alle due di notte dopo un viaggio in macchina di oltre otto ore...ero consapevole che l'hotel non aveva una reception aperta h24, ma quando ho avuto la possibilità di guardare la mia posta, con sorpresa invece di ricevere il codice della cassetta per fare un self check-in mi sono trovato un messaggio in cui mi si chiedeva l'orario d'arrivo e mi si comunicava che la reception chiudeva alle 20:30! Invano ho trentato di chiamare il numero del servizio notturno....dopo aver...

“Very good customer service ”

“Clean”

“The staff were very helpful and hospitable being a cold and wet day apon arrival staff already had the heating on in our room. The room was very clean and comfortable”

“Nice and quiet and cosy Air conditioning and electric blankets were appreciated”

“We really appreciated the clean comfortable room, friendly staff, daily room servicing, happy hour and included buffet breakfast. While we didn't dine in the restaurant- dinner menu looked great. The staff always greeted us with a smile. The hotel was a fantastic base for our exploration of the Ballarat region. We will recommend this hotel to others considering staying in Ballarat.”

“Easy check in, comfy bed, clean room (with the exception of the bathroom). Cleaners need to focus on the shower as that was not very clean at all. Will be sending photos. Breakfast buffet was ok, not worth $35 per head. Would be great if they kept up with the demand as we had to keep going to check if they had refilled some items. Ie: no eggs. Other than that we’re happy with our stay.”

“Great place and super clean! Location is great and super close to a good pub and an IGA. Staff was super friendly and very accommodating to our needs! Only two nickpicks are that the TV is too far away from the sofa and the bed was too soft for me (but that's just personal preference).”

“Air con control needed batteries, no soap in bath container. Little bit dated inside but serviceable. Road hump was way too high and cars scrapping underneath as they drove over it. Tried to book dinner and drinks to room but had to pay on purchase which was a little weird.”

“This is a basic motel in a great location. It’s clean and comfortable if you are just looking for a bed to stay the night. We have stayed here a few times now.”

“My son loves Bunk bed”

“Lovely old world hotel, very very well maintained. We loved it. Staff were very friendly.”

“A delightful hotel in the centre of Ballarat. Really enjoyed our stay. Will come back again next year.”

“Basic accommodation. Electric blanket and aircon good. Dining very basic cereal & toast included. Pillows hard. Parking ok”