Hotel vicino a Negozio di pietre preziose Old Town Gem Mine - Gatlinburg

“It was very clean”

“June 19th, 2026 we checked in for a 7 day stay. On the 3rd day we found a staff member in our room in the dark nothing for housekeeping or a cart. We were instructed to put the red arrow on our door if we didn't want anyone to clean. We had done this and also made staff aware that morning we didn't want our room touched. Claudia the manager confirmed this as well. We never found the arrow the staff member in our room said she had just changed our sheets and made our bed that was a lie. The bed...

“Wonderful property.”

“Cozy and comfy”

“Beautiful rooms, nice continental breakfast.”

“Loved the river balcony”

“This is an historical property - very good location with parking. If you come later in the day, the parking is down a hill from the entrance. Room is dated, bathroom is small, bed is comfortable. Breakfast is fine. Room was clean.”

“We stayed here for a wedding and everything was perfect. close to the venue and the staff was accomidating”

“Highly Recommend”

“I appreciated the location, close to the Great Smoky Mountains NP and downtown Gatlinburg, the courtesy of the reception staff, the free parking. The breakfast could be improved for variety and quality”

“Beautiful view and very quiet. Downtown very walkable and convenient. Would stay here again.”

“Our family of 5 loved this stay! The rooms were roomy, clean and comfortable. The amenities were perfect for our kids. The location to downtown was easy. I recommend this Embassy Suits!”

“Me encantó el hotel , las habitaciones muy cómodas y la vista al río espectacular , uno de los mejores desayunos incluidos , también muy buena ubicación, lo recomiendo mucho .”

“Ottima posizione, staff cordiale. Stanza spaziosa, ma bocchettone dell’aria attaccato al letto è abbastanza rumoroso. Colazione migliorabile. Parcheggio coperto ok.”

“close to town and reasonable”

“Good”

“Local owned, Super nice staff, free full breakfast. Has mid century charm with modern amenities. Rooms were very clean, property was well maintained. We enjoyed the pool, and access to the creek behind the property. We come to Gatlinburg/Pigeon Forge a few times per year and have paid much more for way less accommodations.”

“For families with kids”