Hotel a New Douglas

“I booked pay at hotel with Expedia in late 2025. On January 5th I called the hotel to see if I could pay ahead of time. That request was accepted. I show up on April 20th, 2026 and at checkin, the lady helping me says I owe for the night. I told her that I paid already. Another woman working hears the conversation and says it’s not paid. I continue to explain the situation. Then I’m referred to another woman (owner), according to the original person assisting me. I briefly explain that the room...

“very good area n friendly worker ”

“Quiet and very clean.”

“The room was mostly clean... except the mirrors. They were gross!! I cleaned them myself. It looked like someone cleaned them with a greasy dirty rag. The floor was clean. Bathroom clean. Sheets clean. Good enough for a night's rest during long travel. The biggest problem was the window above the door with the brightest light shining thru. There's not really any way to cover it either, unless you have cardboard or tape or tacks. Bed was ok comfy but that light was so bright it was hard to sleep...

“This place is independently owned and the owners show pride. The room and common areas were spotless. The breakfast had choices and was very good. The mattress must be new, it was the most comfortable mattress I’ve slept on. I will stay here again. ”

“The town and the inn were beautiful! We had dinner at the tavern connected to the inn. Then we walked to The Creamery (delicious). The room was very nicely done and had little extras (popcorn and candy from a local business). The whole place seemed like a Hallmark movie inn. Definitely stay there again!”

“The room was clean, but the air conditioner in the room was really noisy and even when we turned it down it would not cycle off. We had to shut it off completly and then when the room got hot turn it back on. the exhaust fan in the bathroom had a high whine that was very loud. The toliet would not flush and was clogged most of our visit. The desk chair snapped while I was doing work and I landed on the floor hitting my head. My husband took the broken chair to the front desk where the young...

“Everything was good. What should be expected ”

“Nice staff but the hotel is old and noisy ”

“Nice place to stay Nice breakfast better than most hotels nowadays ”

“Staff was wonderful but the lack of cleanliness really took away from our stay. I bought cleaning supplies and cleaned the room, scrubbed the surfaces that were covered in a film and dust. I bought extra sheets and covered all the linens, they smelled and were horribly stained. If they get the housekeeping under control - this would be a great place. ”

“Yes very clean room excellent staff good breakfast ”

“Its Ok for a short stay, the room was very dated and not the cleanest.”

“Great place”

“Great stay ”