Residence a Northeast Side

“kind and helpful people and nice rooms”

“Ok”

“Second time staying at this hotel and we love it! We stayed as a family of four and its always so comfortable”

“Having the couch area was actually much more convenient than I expected and room was generally clean. Price seemed relatively reasonable. Only complaints are with the amenities. There was 1 washer and 1 dryer downstairs and they were just as expensive as the laundry place down the road, and unfortunately the fridge was tiny (which I expected at least a fridge with the very small freezer section on top since this was advertised as a "4-star" hotel but it was literally a 2-shelf fridge, no freezer...

“Good”

“Room was clean, breakfast was great”

“Aire acondicionado”

“The room was clean and comfortable, but I was going to get a bottled water, until I saw there was a charge to have a water bottle. It came off as really tacky, because if you were a diamond or whatever type of Hilton member you got a measly bottle of water, for being a "loyal" customer. When we checked in, Expedia helped me out immensely, we were running very late and one of your employees was able to help me out and told me Jonathan would know I was coming in late. When I came through, I said,...