Hotel vicino a Northern Kentucky University - Newport

“Great”

“Beds were not comfortable ”

“Service was great ”

“Shower not clean; candy wrapper and a chunk of soap stuck in drain. Green finger paint in tub. Wall plates cracked; large smoke stain coming out of electrical socket. Walls very dirty; metal fixtures in bathroom rusting/corroding. Floors extremely dirty. Curtain does not completely close. Very dim lighting in room. A large round smoke stain on the ceiling. TV did not work. However, the staff is pleasant. Will never stay in a Quality Inn ever again; absolutely never. ”

“Interesting and fun place to stay. Love the pool & decor! Esp fun for kids too.”

“Very friendly”

“Staff services are above and beyond ”

“It was nice & a peaceful stay”

“Accesible al aeropuerto, estacionamiento amplio, deberían mejorar el café, y la limpieza detrás del espaldar de la cama”

“Very frustrating! After I reserved through Hotels.com the communication started coming about all of the things they needed, forms filled out, copy of license, a selfie! Lots of add ons, too-if you want early check in, pay $up front in case some little thing goes wrong (or a large deposit). No check in instructions until right before check in when we were given codes and a map, but our room number was not on the map. Spent 45 minutes wondering around looking for the unit. All for a 15 hour stay....

“Noticed the basement light on went down stairs and found sheets/towels in the washer and dryer. I put the towels in the dryer and placed the dried sheets in a basket. The carpet very dirty. Kitchen floor dirty, knobs and stove dirty. Because of the uncleanness I did not use the kitchen other than a few glasses. The sink seemed to be backing up when I turned on the water to wash the glasses. Bathroom floor and baseboards dirty. The owners communicated very well prior to the stay. It has great...