Hotel vicino a Northern Kentucky University - Newport

“We were over charged for the room rate by $86, the pool was out of order which was highly inconvenient, the front door staff weren’t super friendly, and the tv wasn’t functioning. I’ll definitely book somewhere else next time.”

“Front desk staff were very helpful and friendly. Loved that the pool was open until 11:30 but hot tub was broken and we were hoping to use that. Free breakfast was great with lots of options! Room was clean but some areas in the hallways had a bad odor. Would stay again!”

“We loved our stay here. The staff was wonderful (friendly and helpful). We really enjoyed our suite. It was clean and comfortable. Breakfast was good and the b’fast staff was very attentive.”

“Great price. Very accommodating staff. Clean.”

“First we get a room,that was not cleaned ,food and boxes everywhere like someone was living there.The second room we were given had dirty bed spread with some type of pink splatter dried on the comforter, peephole covered over, shower curtain had mold all over it,so nasty,will never book here again.”

“Gross hotel, room reeked of urine, I didn’t stay there. Felt unsafe as well. Don’t quickly grab a room here, I don’t know what I was thinking. ”

“Check in was a nightmare. Parking garage has a short in the keypad. You pay for parking and have to be routed through multiple building to reach your actual apartment. There are zero signs in the parking area to navigate the property and no one but an 800# to ask for help. We paid for non refundable room and still left early! No price on peace of mind. No toddler friendly bars out the front door.”

“Clean room excellent staff great area overall wonderful stay”

“The staff was nice enough, but the property was run down...”

“It was what was lacking from the listing that was the problem-- there were 20 sketchy steps from the sidewalk to the front door. Those were not mentioned. We're 81 and 78. Stairs in general are things we try to avoid, but these were covered with leaves, ivy encroaching on the lowest set and with ridiculously low hand rails. Since there's no off-street parking, using the scary stairs was mandatory. The house was fine, but getting in and out was not.”

“The large 3 bedroom apartment worked under our circumstances but there were many problems. Getting access to the building on the day of arrival was tedious and took almost 45 minutes--the access codes did not work, and calling for assistance took many tries. And late in our weeklong stay, we started receiving messages about NOISE complaints which was NOT us! Too many calls and messages about this, very annoying. The apartment was in the basement and the three small windows really didn't help...

“The host was unfriendly and targeting. After receiving paid confirmation, the host called and inquired on the reason for stay and adamantly referred to the community as “protected” with closely monitored noise ordinances. Mind you, the apartment is directly across for the stadium. The area is riddled with the homeless population. Another conversation centered around “no parties” allowed and strict guest limits. At no time did we discuss or suggest we were having a get together and our...