Hotel vicino a BB&T Arena - Newport

“Room 204, the bathroom needs completely redone. Otherwise our stay would have been excellent.”

“Breakfast was good. Parking was a little cramped.”

“Good breakfast and comfortable room temp.”

“This was the unforgettable stay I have tried in my multiple trips. The location wasn’t comfortable, the receptionist at first gave us the room with a hole in the shower area, fridge that was old, the room wasn’t smoked free. If I haven’t asked to give us a newer and more comfy room he won’t. Breakfast was included, but hey, even the taste of the coffee can’t be given 5stars. OveraLL, i didn’t like my stay in this hotel.”

“We checked in and checked out within 10 minutes. We could not stay here with our family. The door did not close properly, the room had holes in the walls in multiple places, the bathroom has black dirt around the tub and the floors. There was also green stuff on the rise of the roll of toilet paper. The headboard had handprints on it and there were stains on the pillow cases. The hotel unfortunately decided they would not honor a refund so I would caution anyone who considers booking here on...

“Yes and Yes No issues at all”

“Walter and Rick was great! Thanks”

“Dirty”

“The large 3 bedroom apartment worked under our circumstances but there were many problems. Getting access to the building on the day of arrival was tedious and took almost 45 minutes--the access codes did not work, and calling for assistance took many tries. And late in our weeklong stay, we started receiving messages about NOISE complaints which was NOT us! Too many calls and messages about this, very annoying. The apartment was in the basement and the three small windows really didn't help...

“The room hasn't been updated in ages. It wasn't cleaned properly, however when I spoke with management they gave me 30%back ”

“Bed sheets werent”

“Yes, A/C was effective. Shopping closeby (walking distance) but did not have time...only an overnight stay. Everything was great except that the office doesn't open until 9 AM (needed to be on the road by 8AM) and no one answered the phone to help you. But, main problem with that was the key card was already deactivated before 8AM, which made it impossible to re-enter, unless someone let you in, so you can slide the keycard under the door of the room you stayed in. No instructions on how/where...

“The room was filthy, smelled horrible. Shower was broken, parts of the faucet in the tub just laying on the floor. Maintenance thankfully came and fixed it. That was the only positive. Phone was broken, moldy windows. Do yourself a favor and avoid staying here. ”

“The room smelt like incense were burned 24/7. Every towel I received had nasty stains on them. The bathroom shower was dirty, with hairs that did not belong to me. 3 of the 4 pillow cases were stained or dirty as well as the top blanket. The floor definitely had not been mopped or swept. When the cleaning person came, the took the trash and replaced the towels with more dirty/stained towels. Lastly, there was blood splatter in the ceiling in the restroom.”

“Room was clean and comfortable. Breakfast was delicious and location was great for exploring both Covington and Cincinnati. Lots of nearby restaurants and bars. Despite a couple glitches in our stay, the night manager was quick to address our issues and resolve them more than satisfactorily ”