Hotel a Norwood

“Very nice place! Hosts are great!”

“I originally checked into the hotel and was assigned a room that when I got there the room was not clean, the toilet had feces in it and there were dirty towels in the bathroom. I approached the front desk to move rooms, but was met with well a non apologetic guest host who in my opinion made me feel like it was my fault. She did move me to another room where, in my opinion that floor and my room needs some work.The trim on the door is falling off and did fall off in the hallway was laying in...

“N”

“The pictures online are not real life.”

“Avg ”

“Friendly, helpful staff”

“Gpod”

“I picked this place because of decent reviews... Not sure if I got unlucky with my room, but it was bad. I walked in and saw that it wasn't the room I booked (no king bed), and that it was unkept and generally not very clean. I booked another room at a different hotel and never looked back. Didn't stay here, and wasn't offered a refund (in fairness it was a non-refundable booking, but under the circumstances I think a refund would have been fair). ”

“If you have bad knees and severe arthritis like me THERE’S NO ELEVATOR DO NOT STAY HERE unless you can carry your luggage up flights of stairs. For me it was a struggle that left me in tears. The room was OK, room lighting is dark, a bit of mold, a dingy bathtub, broken thermostat button, but decently clean. The desk guy was nice, but casually told me after check-in there’s no elevator. No offer of help. I can’t comment on the breakfast the stairs hindered that trip. ”

“Bueno”

“The cabin was great! ”

“Good room and helpful staff. They are actively making improvements, but I don't mind the progress!”

“Room was out of toilet paper and soap. Staff didnt understand english very well. Wont be staying there again unless no other choice available. ”

“I came to relax after a long day at a conference. I planned on going swimming. I never made it there. After making a few phone calls, I realized the bed was too comfortable to move. I had a great night sleep- didn't wake up once for a bathroom trip, and I usually do at home. I highly recommend. ”

“It was hard to get the water to the right temperature for a shower it was either to hot or to cold breakfast consisted of cereal and fruit ”

“Sheets were very DINGY….”