Hotel a Novelty

“Amazing staff and quaint hotel ! Love the upscale yet comfortable relaxed feel to this great boutique hotel close to chagrin falls ! Very convenient and includes hotel bar and restaurant giving you the option to stay in once you’ve arrived.”

“Location was convenient and safe. Hotel was very clean. Beds were comfortable. Breakfast was good. Needs some updating.”

“Overall, I found the room and facilities to be adequate. I would say there is a general lack of maintenance. The outside doors on the back of the building don't close or lock properly and the one luggage cart was falling apart. Only one ice machine was functional. To be totally fair, there was a sign out in front of the hotel advertising that they were looking to hire maintenance staff so I am sure they are trying their best to hold things together. The staff was friendly and helpful....

“Updated and clean! Just as nice as a hotel twice its price!”

“AC is a bit loud. Staff is very friendly and helpful. Location and parking is convenient.”

“Good nice clean up to date room. Will be back!”

“Great stay overall!”

“No clean”

“We have stayed here probably fifteen times or more and it seems to us that things are getting pretty lax. There was no soap in shower, no kleenixes in holder, and the room smelled musty. When trying to obtain two extra towels, no one appeared at front desk for five minutes and then I left. Then front desk girl on Sunday told us breakfast was at six, but didn't start til seven. Maybe comfort suites is a better option next time.”

“Front desk staff was amazing. The hotel was packed with a bunch of rambunctious kids. The last at the front desk made sure to give us a nice and quiet room. Bed was comfy and breakfast was decent”

“Nice big and clean room. Morning breakfast very good.”

“Great stay”

“Large indoor space but the pool was crowded with very noisy kids and a wedding was going on.”

“Breakfasts were great”

“Comfie bed. Very clean property and breakfast area. Debbie at front desk was so friendly and helpful. She’s honest too. I hadn’t even realized I had left my credit card there when checking in and she brought it to my room. 😁”

“Breakfast was great and staff are friendly.”

“It dont believe any of the rooms dont stink of smoke. Curtain fell off. Window wouldnt open. Generally old ane decrepit.”