Hotel a Ō-warino

“女将さんの接客すごく良いですね。 おばんざい形式の朝食が美味しい！特にご飯がすごく美味しい。 脱衣所の電気を勝手につけれないのが残念でした”

“不錯”

“The room was clean, the bathroom and shower were a bit run down but usable. If you plan to ski or eat at Nozawa Onsen it makes it very difficult. The first shuttle from Togario Onsen to Nozawa is at 9:24am and the last one was o round 4pm. No taxi after 6, so you cannot eat dinner in Nozawa staying here. While it is not the hotels responsibility, it made dining options very limited. The front desk staff was unfriendly, apart from the hosts wife who tired her best to arrange accommodation. ”

“We tried to cancel the reservation with all or some refund due to death of a family member just a few days before our check-in day. We provided everything we have including death certificate but the facility insisted the whole prepaid fees in full are not refundable. We understand the hotel's policy but rather than show their condolences in any degrees, the hotel letting us not just suffer for lost of life and also financially lost. The hotel has lost their reputation on one of the most...

“The person that ran the inn was one of the nicest people I have met in my life, didn’t speak much English but she was very sweet”

“部屋が広くて子供が大喜びだった。ビデオオンデマンドも各種揃っており非常に快適に過ごせた。”

“Spac”

“客室は清潔です。エアコンが効いていて暖かく、布団にほこりもなく、ぐっすり寝れました。 セルフでシーツなどをかけるスタイルです。”

“The staff were great & the room was what we paid for but we were not accustomed to sleeping on floor.”

“Es un lugar lindo para quedarse, el cuarto tiene calentador y aire acondicionado , los espacios son amplio y las áreas comunes siempre estan limpias. Esta en una zona céntrica a unas cuadras de las calle principal donde están los restaurantes y tiendas. El personal muy atento te hacen sentir libre de estar en todos los espacios.”

“Loved this hotel. Was next to the ski slopes. Staff was friendly and the spa was incredible!! ”

“離雪場超級近，出民宿就是，環境乾淨，酒店附近景色很美, 一樓食堂的早餐非常好吃”

“和室10畳の部屋に泊まりました、室内は綺麗でシャワートイレもあり快適です。 朝夕食はブュッフェスタイルで美味しかった。 ホテルの前がゲレンデは便利ですね。”

“部屋の冷蔵庫の音がうるさかったので改善してはいかがでしょうか。”

“It is ski resort so unless skiing no activity to do.”