Hotel a Oak

“The room was nice and comfortable, 4 nights stay with my husband and our 4 year old. We shared a 1 queen bed suite. Enjoyed the amenities available with the mini kitchen. Pool was nice. Although they did not upkeep with pool towels and such. ”

“Amazing stay and property”

“I stayed at the SpringHill Suites Orange Beach from April 2–5 and was very disappointed. Check-in was smooth and the staff were friendly, which I appreciated. However, the cleanliness was unacceptable. Our first room had stained sheets and duvets, a dirty shower curtain, unswept floors, and residue on the wall near the towel area. Basic items like soap were missing. I attempted to cancel through Expedia, but the hotel declined and instead offered a room change. The next day, I was moved, but the...

“Room was clean, the exterior was kept. The night staff was unhelpful. Didn’t give breakfast information or WiFi information. Towels were not soft. Price was GREAT- so not disappointed.”

“Room was hot hada smell an worse in hallways ”

“Great place to stay! Everything was exceptional ”

“Easy to get more wash clothes when needed”

“Was greeted at check in by Dexter. Very professional! Check in was quick and with an upgrade. All rooms are very nice, quiet, roomy, and clean. Convenient to everything. We stay here when in the area. ”

“Loved everything ”

“Staff was friendly, breakfast was very good. Area is convenient to a lot of restaurants, shopping, etc ”

“The Lodge is a great beachfront property at the Gulf Shores. There is beach access, the Gulf Shores downtown is just 5 mins away and there are great restaurants on site. The customer service at this hotel Is excellent. All our requests incl microwave and cleaning were met promptly. ”

“I was a little disappointed this time. This is our 3rd stay here. The coffee makers have been removed from the rooms. The fridge is not cold enough to put anything perishable in. We had to throw out several things, like milk. there is no way to adjust the temperature. With as much as I paid to stay here, parking should be including. The room was clean though. ”

“Nice, new hotel. ”

“Yes”