Hotel a Orange Beach

“In a great area and rooms/balcony were clean as advertised. WiFi worked great and the view from the balcony was beautiful. Staff were super friendly and helpful. My partner said breakfast was pretty good too. However, the pool isn’t really heated (a few fountains are but not the whole pool) and housekeeping left dirty linens that weren’t ours outside our door for a whole day. While the beach is close and visible from balconies, you do need to go through multiple “private” condos to get to the...

“Room was clean. Nice property on the beach ”

“I paid 1058.00 hoping to enjoy a quiet getaway. The hotel is nice and close to everything, at least it seems. I had ants all over the balcony which I did not realize until attacked. There were never enough towels in the bathroom and staff was rude when I requested more. The hot tub didn’t work properly and the young man at the desk (not the black one) had an entire attitude when queried about it. Worst of all, It appeared someone tried to break into my room that Sat evening. I told staff and...

“Loved our stay. Excellent property. ”

“Breakfast menu was great however the stench of cooked onion never left the hotel. The room we stayed in had a “funk” it just smelled old. The bed was very comfortable and linens always very clean. The shower was terrible. No water pressure and the shower itself was cracked in a few spots. ”

“Everything was great! ”

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“When you say pet friendly and i received multiple calls because other guests complained. After 830 am and we were with them regularly. The other guests should not be by guests with pets or stay at a non pet friendly hotel. Also the only access to beach is by shuttle or driving. And breakfast was not stayed correctly we needed a breakfast coupon. Falsely advertised. The only place for a pet is a small pice of grass. Not a beach for pets.”

“The Staff were all friendly as could be and did everything in their power to help us in every way they could. Unfortunately management was clearly lacking in ability. The property was…to put it kindly, aging ungracefully. The listed on property amenities were not available as advertised. For instance; the property was listed as having room service, AND there was a menu in the room that said on it “room service menu”, but when we called down to order room service, we were told that we had to...

“The staff was outstanding, breakfast was delicious and plenty of options for our family. ”

“Perfect view of beach from living room and master bedroom. Easy beach access and pools are well maintained. There is also a sauna on site ”

“The check in process was VERY smooth. Great communication! The condo complex is not a new one, but it's in good condition. Loved the different pools and the proximity of the beach. The location is VERY convenient. Comfortable beds. We LOVED the Sugar Shack snack bar. This is our third visit to Sugar Beach!”

“This property is immaculate! Bedrooms are HUGE and open space of kitchen and great room is an EXCELLENT gathering area...and at the back of the house - so no outside disturbances. Great location to navigate both Orange Beach and Gulf Shores along with inland communities. Although we had some challenges with the internet; service staff was extremely helpful (over a holiday) and rectified the situation in a timely manner. HIGHLY recommend this property. ”

“Clean. On the beach. Very kid friendly. ”

“Everything was wonderful! The only thing not perfect was the pool could have been warmer, and the hot tub hotter.”