Hotel vicino a Old Croton Aqueduct State Park -

“TV stopped responding to remote. We then attempted to manually change channels and power TV off from the unit controls. Nothing worked. We had to unplug the TV to turn off. Then it wouldn't turn back on!”

“Stanza pulita e confortevole. Colazione senza opzioni gluten free”

“Great hotel”

“Great stay.”

“Hospitality was exceptional for warm greeting and accommodations”

“We were extremely disappointed with our stay. The first thing we noticed was the horrible odor in both the hallways and our room. The smell was overwhelming and made the stay very unpleasant. Housekeeping was also disappointing. Our room was booked for two people, yet we were given only one washcloth and one hand towel. After cleaning, they took the dirty towels but didn’t replace them, leaving us with only one bath towel. When we requested more, it took over an hour. The toilet would not flush...

“Room was clean, but dated. It was fine for a short stay in NY, but I would not book again.”

“Clean room”

“.”

“Coffee only accessible a brief period and condiments not replinished.”

“The property is well maintained and the heated pool was amazing!!!!”

“Broken outlets, bathroom door would not close, dirty floors, damp everywhere, smelled of mold in hallways. Bathroom sink smelled STRONGLY of sewage. Made me throw up, it was so bad.”

“Staff at the dining area are sweet and nice. The younger white man who booked my room, helped me to get Uber to the convention hall was fine. Two middle aged Latina women, ( day time) are unhelpful, stupid, and unfriendly. They also don't understand English. Should be replaced or moved to other jobs. Breakfast and dinner and staff there including the Latina lady were wonderful.”

“Hands down the worst customer service I’ve ever dealt with. Avoid this hotel. Giving it 2 stars because the room itself was okay I booked a five‑night stay and had a travel delay, so I called the hotel repeatedly to let them know. No one ever answered. I had to contact my third‑party booking site, and they were able to reach the hotel’s reservations department, who noted my late arrival. Despite that, when I arrived, I was told my reservation had been canceled anyway. The front desk agent...

“Tutto perfetto !!!!!!!!!!!”

“Staff was rude Room was dirty and musty They changed our room And it was as disgusting”

“I lost my identification and they wouldn’t let me check in with my 11 year old daughter and we was homeless and on top of us not being able to check in because I lost my wallet before I got there and kept 2700$ and never gave me a refund!!”