Hotel vicino a Owl and Monkey Haven - Newport

“Room was much bigger than expected (possibly an upgrade) and seemed to have been recently renovated. Spotlessly clean and comfortable bed. Breakfast was included although my invoice stated room only. Apparently all rooms here include breakfast which was very good. Highlight really was the friendliness of staff which is probably because it’s an independent property and they genuinely want to make guests feel welcome. ”

“One night staff were very pleasant and helpful fresh clean and tidy room ”

“A relaxing feel runs through the hotel and out into the gardens. The view from the restaurant is beautiful. Herons love it too! The staff were smiley and attentive, Our room was clean and the towels soft and fluffy. We made use of the spa facilities every day. The pool temperature was great for us.”

“Very friendly staff and location was great. Just as advertised. Many thanks for a great stay, restaurant was lovely as well.”

“Highly personable owners who were kind friendly and helpful. Breakfast is excellent. Thank you for a very good stay.”

“No door key as all digital, had to use phone which is ok but only gives access to 1 person. Shower temperature was luke warm at it's hottest, shower gel dispenser didn't work. Also the air-conditioning didn't work, had to use the fan instead. Room was noisy due to the adjacent pub.”

“The hotel is being rescued so it’s very basic. Bar and restaurant closed. Bit 1970s. Good luck to the new owners. They use minimum staff and cannot yet exploit the real potential. Eg hairdryer broke down immediately and no-one on desk. You get what you pay for which is fair, but minimal. It’s really look after yourself AB&B. Would I stay again. Yes if budget was the big issue. No if we wanted atmosphere and attention.”

“After I left this am the hotel is niw closed and ti be sold. News only made know to staff very recently.”

“Terrible place, didn't look the reviews as I would have never gone there, warn out materials, smells bad, nothing good. WARNING!!! Stay away...”

“Very spacious and clean single room. Equipped with fridge and a fan which were both very welcome on the extremely warm conditions. Staff were very friendly and helpful. The hotel is undergoing full refurbishment by dedicated owners. Extremely good value for money also.”

“It would be great if you could anticipate the opening of the breakfast at 7.30”

“Good”

“Staff were friendly and welcoming on arrival and lovely to speak to throughout our short stay. The hotel is immaculately kept and tastefully furnished. Our room was spacious (family room with a queen bed and bunk beds for our 2 children was a dream for them) and had great amenities. Bathroom was clean and basic toiletries were supplied along with shaving and dental kits. Enjoyed our short stay and would highly recommned.”

“Loved our stay and so did our dog, especially the doggie sausage for breakfast! I made full use of the swimming pool and hot tub and had it to myself. Room was very comfortable and clean. Staff were very friendly and welcoming. We will come back.”

“Lovely atmosphere and a very cute private bar. A little historical escape.”

“This is very run down, brilliant location but a tired hotel. I had no kettle in my room despite having tea coffee and mugs, this was rectified once I brought it up. The staff are fantastic, the hotel itself is just very tired.”

“Nicely presented, central location, generally clean, though not sure about the towels. Not too noisy given location. However, our stay was during the hottest days on record in May and the apartment was hot and there was no air conditioning or fans to regulate the temperature.”

“Friendly staff. The lounge and bar area seemed recently renovated. Room was a bit outdated but the price was reasonable. ”