Hotel vicino a Palace Green Library - Durham

“A beautiful hotel with friendly, helpful staff. Room was very comfortable. Excellent breakfast too.”

“Camera: molto bella e caratteristica (la mansarda) per via del letto sotto gli abbaini Bagno: non finestrato, ma bello ed elegante Personale: molto gentile e disponibile (oltre che paziente con chi come me litiga con la lingua ) Sala colazione /ristorante: molto bella, la colazione molto variegata. Cena al ristorante siamo stati bene. Aggiungo e concludo che dall’Hotel il centro è a due passi ”

“Paid £50 to have my 2 small dogs stay with me for 1 night in a dog-friendly room. But then was told by reception staff that, because I booked through Expedia, I was not entitled to a water bowl or bed for them - which I would have been had I booked direct. Madness. Also not impressed with car parking - run by an ANPR company with hefty fines, even for hotel residents.”

“Good free breakfast for all guests although we were charged extra by Expedia which was annoying. Dated decor in the rooms but clean bathroom. Our room was very cold and the heating only worked intermittently (we turned the radiator to full but it came on for about an hour one night and roasted us on the final night, two other nights had no heating at all). Parking was ok but we got the last available space on a couple of days after going out… I think you can park in the approach road for free...

“Excellent stay with my son”

“Room was clean and comfortable, staff were really friendly and helpful. The bar had a cosy, comfy friendly local feel about it. The only thing I can mention negatively is that Expedia has the walking time to Durham down incorrectly. I think they meant it is a 13 minute drive not a 13 minute walk. This was no fault of the place where we were staying. It still wasn't a problem though, there is a bus stop straight across the road and an uber cost under £10. We didn't have food there because we'd...

“Close to city centre, good free parking. Quiet and dog friendly. Very comfy bed, lots of hot water. All you need from a lower cost hotel. Chris”

“Very basic hotel, requiring refurbishment. The main problem: they offer brekfast using a Gym structure 50-100m away out of the parking. This structure is not suitable for food and the breakfast is very poor and NOT cheap. Apart from this, there is no agreement with the hotel and you have to sign a book each time you enter. Sure I'll NOT came back.”

“Room was clean and comfortable. Staff were friendly. Our family enjoyed the buffet breakfast too. Great value for a family on a budget.”

“Tutto bene ”

“Rooms a bit dated but fine and comfortable. Smart TV recently installed which was good addition. Staff very helpful and approachable. Food good. Bar busy as a popular wedding venue. Third stay here and will return again. Good value and great location. ”

“Great hotel for the money. Room was better than a lot of Premier Inns these days. Very helpful staff. Would stay again. ”

“We stayed in room 102 (cosy room) a lovely little room over looking the gardens. The room was clean and spacious with a walk in shower. We had breakfast which was delicious , served by Rachel the hotel manager, she was bubbly and very approachable giving plenty of suggestions for our trip. The hotel is normally busy but turned out we were the only guest for the evening which made for a peaceful stay (no complaints here) ”

“Very pleasant stay in beautiful countryside. Very good food. Beds comfy. We felt totally pampered and at ease. Would surely recommend this hotel to anyone.”

“The thermostat to the radiators didn’t work so we couldn’t turn the temperature down and were therefore uncomfortably hot and got limited sleep. The mattress added to the lack of sleep as it was very uncomfortable. The door to our room you could close from the inside with a hard shove but you couldn’t close from the outside so we couldn’t leave anything valuable in the room. The bathroom shelf was sitting at a jaunty angle and therefore we couldn’t put anything on it. The shower was more...

“Comfy room, generous towels. Arrived late Friday evening, no bother getting a table in the pub downstairs for food- they don't take table reservations, so I wasn't at a disadvantage. Good wide choice on the menu and attentive service. There was a nightwatchman for after hours- what a treasure! He showed me how to access once the pub was closed, helped me empty the bags from the car and carried them to our room all with a friendly, nothing was too much trouble approach. A real asset to the Old...

“Fabulous to stay in a castle, food was outstanding. Will definitely be back”

“A friendly check in. Everything the hotel offers seems to have been given thought. Standards generally high and everything most people would need was available. ”