Hotel vicino a Parco Luis Muñoz Rivera - San Juan

“My second time staying at this comfortable, spotless hotel with a very safe parking. The location is great close to many places to visit and eat. The staff have been very helpful and friendly, will stay there again and really recommend it. Thank you very much 🙌🙏”

“Everything was great”

“Great location with excellent amenities and layout. The gym and the pool were absolute favorites. The breakfast bar which transitioned to a cocktail bar was also a nice treat! Housekeeping was friendly and easily accessible.”

“Vanderbilt hotel, too expensive for what they offer. Definitely not a 5 star hotel. Resort fees (!!) for what reason? Room fit and finish wad pointing to a 2-3 star hotel. Noisy area around it. You will not get a quiet relaxing experience, from weird bird calling at night (all night) to leaf blower going on at 6.30 -7 am daily. Room Suite, 1 Bedroom, Ocean View (Biltmore)”

“The accommodations were satisfactory. The buffet was a positive aspect, but replenishment should be expedited when items are depleted, especially given the high volume of guests. I also had to request cream cheese, which ideally should be readily available, particularly since bagels are offered. Our room had an unpleasant odor. We informed the front desk, but no action was taken. Upon our second notification, they responded and attributed the smell to the air conditioning not being in operation....

“It was our first time in Puerto Rico, and this is truly the best location. It’s quiet, with great restaurants and things to do all within walking distance. The beach is less than a five minute walk away. Yuli and Virgen were incredibly kind and made our stay feel so welcoming. Everything was always spotless, they’re amazing! They even provide sunscreen and sunblock. We will definitely be coming back to this hotel!”

“Clean room, friendly staff!!”

“No hot water. No hot water. No hot water. ”

“Excellent”

“Clean and modern structure and convenient location”

“Air conditioner very effective. Staff was difficult to reach at first when doing a later check in since the main lobby building was closed after hours. ”

“Struttura un po’ datata senza ascensore ma personale gentilissimo e in un’ottima posizione ”

“The pictures of this room are exactly what you see in person! Clean room, comfy bed, good tv. Used the desk for miscellaneous things. Luggage rack was handy and very much needed & appreciated the bench at the end of the bed for extra space to put things/sit. Clothes hooks & hangers were handy also. Great/cute mini fridge that is bigger than most. A freeze that actually freezes things..left a big water bottle half full & and another too, forgot about them & when I opened it they were completely...

“Posizione perfettamente centrale, personale gentile e disponibile, ma purtroppo le stanze sono molto umide”

“Abbiamo soggiornato per 3 giorni a San Juan e la struttura si trova in una posizione ottimale per visitare la vecchia San Juan avendo tutte le principali attrazioni storiche a breve distanza, così come ristoranti e bar. La stanza e il bagno erano spaziosi e puliti e freschi anche senza l'uso dell'aria condizionata o del ventilatore a soffitto. Maricruz (la proprietaria) ci ha assistito fin dall'inizio al meglio, sempre con grande disponibilità e cortesia. E' stata sollecita nel fornirci le...

“The property was very clean and well kept. Exceptional staff. Very helpful with all questions regarding local businesses.”

“We had a pleasant one night stay at this hotel before catching an early flight. It was easy to check in, secure parking next door, and room was quiet and very spacious. Like others, we experienced low pressure and very little hot water. Easy walk to Old San Juan and at the right price point. ”

“Couple of issues: 1. Arrived at noon - checkin was 4pm…repeatedly told working on our room …checked in at 330 finally…. Not the best first impression - maybe HSK works on island time. 2. 1115 on Monday - Hsk staff(male) entered room to replenish shower soap - DIDNT knock and wooden sign was showing do not enter equivalent. This is unsafe…Pool small but comfortable - great view…on site restaurants ok …”