Hotel vicino a Playa Escambron - San Juan

“Excellent location. Room was awesome!”

“Air conditioner very effective. Staff was difficult to reach at first when doing a later check in since the main lobby building was closed after hours. ”

“No hot water. No hot water. No hot water. ”

“It was our first time in Puerto Rico, and this is truly the best location. It’s quiet, with great restaurants and things to do all within walking distance. The beach is less than a five minute walk away. Yuli and Virgen were incredibly kind and made our stay feel so welcoming. Everything was always spotless, they’re amazing! They even provide sunscreen and sunblock. We will definitely be coming back to this hotel!”

“Abbiamo soggiornato per 3 giorni a San Juan e la struttura si trova in una posizione ottimale per visitare la vecchia San Juan avendo tutte le principali attrazioni storiche a breve distanza, così come ristoranti e bar. La stanza e il bagno erano spaziosi e puliti e freschi anche senza l'uso dell'aria condizionata o del ventilatore a soffitto. Maricruz (la proprietaria) ci ha assistito fin dall'inizio al meglio, sempre con grande disponibilità e cortesia. E' stata sollecita nel fornirci le...

“The accommodations were satisfactory. The buffet was a positive aspect, but replenishment should be expedited when items are depleted, especially given the high volume of guests. I also had to request cream cheese, which ideally should be readily available, particularly since bagels are offered. Our room had an unpleasant odor. We informed the front desk, but no action was taken. Upon our second notification, they responded and attributed the smell to the air conditioning not being in operation....

“Air-conditioning worked well ”

“Posizione perfettamente centrale, personale gentile e disponibile, ma purtroppo le stanze sono molto umide”

“It was a wonderful experience—every detail: the staff, the food, the service, and the cleanliness. The staff was very friendly, especially those at the front desk. If we return to PR, I am absolutely certain that we will choose this beautiful hotel again.”

“Clean room, friendly staff!!”

“Amazing all around. Good customer service ”

“Pools and grounds are gorgeous. The whole place has a beautiful resort feel. Ocean view is the best on the north shore—crashing surf on two sides and calm swimming lagoon to the west. ”

“Camera familiare molto ampia con soggiorno e terrazza spaziosi”

“Very clean”

“La scena dell’operai che vengono in camera a sistemarti la doccia appena arrivati con le scarpe sporche e non punire e non proporrei il cambi stanza è stata una cosa terribile”

“Couple of issues: 1. Arrived at noon - checkin was 4pm…repeatedly told working on our room …checked in at 330 finally…. Not the best first impression - maybe HSK works on island time. 2. 1115 on Monday - Hsk staff(male) entered room to replenish shower soap - DIDNT knock and wooden sign was showing do not enter equivalent. This is unsafe…Pool small but comfortable - great view…on site restaurants ok …”

“Abbiamo avuto una stanza al piano terreno senza finestra ma assolutamente silenziosa e confortevole. Il personale è molto gentile e disponibile. ”