Hotel vicino a Parco Point of Rocks - Richmond

“Amazing!”

“The only problem I had was that I called the night before an asked about early check-in and they said it was fine but when I called the next day closer to the early check-in to confirm i could they said they don’t do that all.. it bothered me real heavy.”

“I’ve stayed at this property several times and have generally had positive experiences. My most recent stay, however, was disappointing because of the customer service I received from the nighttime front desk attendant.When I arrived, my room door was ajar, and the bed looked as though someone had already been used. I reported my concerns to the front desk, and the attendant explained that housekeeping had forgotten to close the door. I requested a different room. She told me she couldn’t assist...

“Very spacious room. Convenient for a 1 night stop, but would definitely stay here again. Breakfast was decent. Great location.”

“The room was clean, and the breakfast was good”

“What you would expect from a older place”

“Nice place to stay either overnight or a few days. Room clean. Front desk greeting and responsiveness excellent!”

“The property is excellent. However, it would be great if parking and EV charging stations are free for (loyal) customers.”

“It was the nicest hotel we have stayed in”

“Clean, quiet, and friendly, with comfortable mattresses and plenty of parking for our trailer. The owners and staff warmly welcomed us back for our second stay, and one staff member even offered to bake us cookies! Breakfast was plentiful and varied, though it featured the same eggs, sausage, biscuits, and gravy each day. There was also plenty of cereal, yogurt, waffles, a small selection of fruit, a juice machine, a few baked goods, and a fancy coffee machine that’s excellent when it’s not...

“The staff was the highlight. So friendly and helpful”

“The Bistro staff and front desk staff was excellent. The room as nice but the water pressure and shower head was small and leaked. The renovations to the roof were somewhat inconvenient. Bistro prices too high. Need free breakfast.”

“Very friendly and clean”

“The staff was nice”

“From David at reception and throughout our stay, great professional, courteous service. Good breakfast. Hospitality staff was helpful when needed. Rooms and amenities all as advertised. Highly recommend and will be returning as we travel through Richmond in the future, which we regularly plan.”

“The room was clean but smaller than in the picture. Staff was very nice and helpful. Breakfast was standard. The only missing was there was no hook for used towels in the bathroom. It was a bit inconvenient. Also there was much counter space around the bathroom sink.”

“Great stay”

“I used to be a housekeeper so I have a high expectation of how the room should be. The room met all my expectations! The staff was so nice. If I need to stay down this way again I will definitely stay here again.”

“Clean room and building. Free breakfast. The ice machine was broken so that was a bummer, but not a big deal. The A/C worked great. Staff was nice. No complaints.”

“The pool area and playground were quite disappointing… Paint was peeling and it was not maintained. My son would have really enjoyed playing out there for a long time, but not with the state that it was in.”