Hotel in zona Pecan Grove, Richmond

“Overall it was a good stay. A little noisy sometimes with foot traffic through the hallway and the above room. And the gym was nice but didn't have anything available to sanitize the equipment.”

“clean and comfortable bed ”

“Nice hotel vut I was lookinf at a high speed road”

“My mother, sister and I rented a lake view room with a king size bed and pull out sofa couch and everything was very comfortable and enjoyable. The staff was very friendly and accommodating and went above and beyond to make our stay wonderful!!! Will definitely be recommending the Hyatt Houston in Sugarland.”

“Great customer service”

“Kitchen”

“It was mediocre, staff was EXTREMELY rude and disrespectful and the bathroom wasn’t that clean”

“Yes parking felt very safe .”

“Nice staff. Good for an older hotel. Worth the price. ”

“The updated room was very nice. I appreciated the newness of everything. The floor never seemed.like it was completely clean. The shower, while very lovely, was very slick and there was nothing to hold onto. As a senior citizen I did not want to fall. Also, when I.booked the room I did not realize that this was more of a "motel" style facility with no enclosed doors. I was disappointed that each room door opened to the parking lot. Lastly, there were, what seemed like some noisy children jumping...

“Yes breakfast was very good and staff excellent service ”

“Colazione inesistente, molto sotto le aspettative ”

“.”

“This property is not what you would expect from Hyatt. It is VERY dated and needs a total update. First, there was no hot water for 36 hours after we arrived. Mold in the bathroom the for would not close. All the furniture is chipped and scuffed. The lamps had broken switches and did not work. Wallpaper coming of the walls in the hallways. They did give us a new room after complaining to the front desk. Expedia negotiated a comp for the first night of our 3 day stay.”

“Convenient location and very quiet.”

“tutto in cinese, dal menu tv agli ospiti. Personale non in grado di cambiare menu tv da cinese a inglese. Lontano dal 5 stelle dichiarato. bravo lo chef colazione, scarsa la scelta. ”

“Good value for money.”

“This was a great little hotel. Seemed like it was still new and just opened, everything was clean and maintained. No elevator FYI, stairs only at each end of the building. Continental breakfast option was a make your own waffle and cereal with milk additions to the regularly stocked coffee machine, juice machine, bottled water, fruit and granola bar selection that is always available in the front lobby. Staff is friendly, helpful, and courteous. I asked for a DND sign after our first night and...

“The place was decent. You can tell they clean the rooms well. But you can tell it’s aged. The shower curtain was very worn, carpet smelled a bit damp and the bed was not the most comfortable. The ac was cold but extremely loud, every time it kicked on it sounded like a storm was starting. The breakfast was not good at all. Very low quality pancakes to the point that they were stretchy or elastic and were sticking to the plate. Coffee was ok. It’s good for what you pay and overall a good stay for...

“Staff is on point”