2/10 Terribile
Nikolai
Viaggio di coppia
16 feb 2026
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
We were able to establish WiFi in the room no problem after we checked in however at 1am the WiFi abruptly shut off. The front desk woman offered no help or compensation for it and explained there was nothing they can do and for the remainder of our stay we were without wifi. I tried to call the front desk for information however they never picked up the phone and when she told me to dial 5 to call them and I tried it never worked and no one picked up. It’s a shame the front desk woman doesn’t provide any correct information on how to reach them from our room so I had to leave my room multiple times in the middle of the night to ask questions about our issues. I think it’s embarrassing a room with no fridge, no microwave, and now no wifi can be over $250 a night. I’ve been to hotels for less than $100 a night that offer a fridge, a microwave, and high speed wifi with zero issues whatsoever. It’s a shame they put all their effort into presentation but their rooms are extremely underwhelming. Their elevator is clearly on its last legs and it should’ve been a sign that things wouldn’t be up to par. They offer a “communal microwave” as a substitute but that’s completely ludicrous and disgusting you have to leave your room and share a microwave with 100 people downstairs to heat up any food. I feel scammed playing more than $250 for a room that falls short of any amenities and doesn’t offer any solution to any problems that I ran into. I won’t be returning to this hotel again.
Nikolai
Soggiorno di 1 notte a febbraio 2026
