ApartHotel a Pike

“Resevered an apartment with them for a school event received confirmation and the day of check in they could not find a reservation at all despite me having already been charged...their solution was to book a different available unit as they had several available, however, when the booking site contacted them they were told nothing was available...this resulted in a lot of food waste as i had brought things with me to put in the fridge. I was forced into a hotel with no fridge instead so on top...

“I wouldn't know what the property looked like as I never received check in information. This "boutique hotel" has no on site staff, no direct number to contact, the whole company is essentially run by AI. It's actually obnoxious how horrible this experience was. The town was host to a convention and thank goodness I found one hotel with an available room. I took a red eye and arrived at the hotel exhausted and just wanting to rest. I stood outside for over an hour and a half just trying...