Hotel vicino a Preserve Park - Minneapolis - St. Paul

“Couldn’t sleep our first night. Room next door was extremely loud until 4am!! Even after I contacted the lobby 3 times! The next day I asked for clean towels and they never brought them. They also don’t do any room cleaning in between says which is strange. ”

“Traveling for work, but unable to get a receipt for my stay. Company card. Now I may have to pay out of pocket because I can’t get ahold of anyone and no one was willing to give me a receipt at check-in and no one was at the desk on my way out to the airport.”

“Parking was Easy but not secure. The area was loud with car noise and people talking all the time.”

“Staff was super accommodating considering our late check in. Bed was awesome, shower was amazing. Room comfortable. Would definitely stay here again.”

“Clean comfortable room! There are a couple of restaurants within walking distance. ”

“Stayed here due to numerous 5-Star ratings but now believe they were all false. I’ve never paid $65 a night to squat somewhere but now I can mark that off the bucket list. Hotel felt very much like a half-way house and there’s nothing intrinsically wrong with that but would have liked to know before hand. Someone was heavily smoking on the second floor despite being a no-smoking property stinking up the place. Shower didn’t drain well and there were fist-sized holes in the bathroom wall and...

“I wanted to recognize the young woman who staffed the desk for the afternoon shift. It was busy, there were a number of small things (no fault of hers!) that went awry, and she handled it all with grace and courtesy. She told me later it wasn't her usual shift. I'm sorry I didn't get her name but she deserves recognition for her calmness under pressure and her creative problem-solving. ”