Hotel di lusso a Provincia di Koh Samui

“L’hotel si trova su un promontorio privato tra Chaweng e Lamai. La mia camera era d03, con una buona vista su oceano, esposta a est. Struttura immersa nel verde rigoglioso, camera stupenda e ampia. Il concierge dedicato è stato molto utile e ha saputo gestire ogni richiesta in modo eccellente. Abbiamo fatto escursione sulla barca dell’hotel a ko ang thong, tutto eccellente”

“The buggy system was cumbersome and inconsistent. Don’t think it was a personnel issues but just the system. Could be 2-20 mins different so was hard to plan when they would come. North was very good to us the entire trip! Bill was excellent with customer service the entire time. Khim was excellent at the pool and the tour to the islands.”

“The W Koh Samui is nowhere near a real 5-star hotel. Service is basically non-existent, management is poor, and the facilities do not match the price they charge. On the beach, there is no one to assist you: no staff to hand out towels, no one taking food or drink orders, nothing resembling proper luxury service. Breakfast is chaotic — far too few tables for the number of guests, and most mornings we couldn’t even find a place to sit. The same issue happens at the pool: it is very small with a...

“Tutto ottimo”

“Hotel affascinante per la ricostruzione storica che rievoca . Le pool suite belle ampie e curate ma i servizi bar e ristorante non all’altezza di un 5 stelle, la zone della piscina non curata è un po’ abbandonata, la zona della spiaggia non allestita. Non una struttura da 5 stelle”

“Clean and nice service”

“Tropp”