8/10 Buono
Andrea Felicia Kamila
Viaggio di coppia
25 giu 2025
Non mi è piaciuto: Personale e servizio
Amazing location, right downtown very close to everything. A few things to note during our 9 day stay at Playa Los Arcos that differed from other all inclusive resorts we have stayed at:
- there is only one restaurant buffet style to eat at here, the food was good and plenty of options, but we did end up eating out a few nights for variation. The other two restaurants on the property are not apart of the all inclusive- something that was not specified until we got here.
- the maid service is fairly poor- asked for more shampoo/toilet paper/towels and water bottles and they never came, to make up our room we had to ask (unlike other all inclusive we have stayed at)
-when we asked the lobby for more water bottles we were told that the two in our room upon arrival were complementary one time only
- room service is extra charge, unlike other all inclusive resorts we have stayed at it was included hence the “all inclusive”
- there are no drinks (alcoholic or non alcoholic) in the fridge
- servers at the restaurant (minus one) was poor, felt ignored every meal even with the all inclusive bracelets on. Took 30 minutes to get a drink. Since the all inclusive restaurant is also a restaurant for the public they paid more attention to those customers not from the resort.
- drinks were very good- Alexander and Aaron are the best bartenders there!
-beach vendors bother you every 30 seconds
We came here for the older, cultural vibe and we got it!
Andrea Felicia Kamila
Soggiorno di 9 notti a giugno 2025
