Hotel vicino a Redoubt Park - Williamsburg

“My wife and I traveled nearly 3,000 miles from California to celebrate our anniversary at the Williamsburg Inn because of the exceptional experiences we had here in the past. Sadly, this stay was one of the most disappointing hotel experiences we’ve had. Our room was not ready at check-in, and we waited over an hour. Had I not repeatedly followed up with the front desk, I don’t believe it would have been ready when it finally was. The delay forced us to cancel our anniversary dinner because we...

“The housekeepers and our server at breakfast were the friendliest staff I have ever met. So friendly and helpful. The breakfast was exceptional as well. All 3 days.”

“We were in a room on the first floor and the smell was horrible! It smelt like cat urine in the hallways and in our room. You could also smell some sort of chemical that was fairly strong from the maintenance being done. There was stuff all over the floor in the halls as well. We could hear everything out in the hallway, and above us. Overall, if the smells weren’t so bad and the noise level wasn’t bad then it would be decent. The bed was comfy but not worth the money.”

“The front desk was very welcoming and helpful. The room was clean and the location was perfect for our trip. The kids loved the pool and arcade.”

“The rooms are very dirty with hairs everywhere and a lot of stains on the carpet. The breakfast is included in the price but... where is the breakfast? A coffee machine, some old donuts, cereals and nothing else is not breakfast. It should be better write: "breakfast is not included". Very bad experience, never again!! ”

“Excellent service and a great, organized breakfast! Perfect location for our family weekend trip to Water Country USA. The only downside was the noise late at night from guests slamming hallway doors. If you don't mind a bit of noise, this hotel is absolutely perfect.”

“It was a good value. Basic needs were met.Front desk isn’t staffed the whole time. Had to ring a bell. Had to wait for someone to come out or talk via speaker.”

“Amazing helpful staff. The breakfast was only cereal. My room’s ceiling was patched because I guess there was a leak or something? It looked like an ancient room but did what it needed to do. Can’t complain for the price. Ample parking and AC worked. Room was clean. No elevator though! Cleaners did the best they could.”

“There were ants in my room and never saw housekeeping to mention it or get help. I was never given wifi info The spa refused me my anemities and guest services/spa manager never got back up with me to get a resolution (this was a problem going back to check in). The location was fantastic! I love that Jefferson lived there and it was centrally located! One of the smallest bathrooms in a colonial house. They do use a lot of bleach. Doors slam at night (noisy neighbors). I am optimistic of a...

“The staff allowed us to drop our luggage off before check-in so we could go off to do other things and that was nice. The mattress was fairly comfortable and the air conditioning worked fine. Otherwise it was an unpleasant experience. The room was dark and dingy. The furnishings were worn out…the easy chair had stained fabric, the bed sheet had a hole in it, and the handle on the folding door to the bath was missing. The TV produced a message stating that the streaming contract was expired so...

“Clean room”

“Muy cómodo, y limpio”

“Everything was great about this hotel, clean, friendly staff, affordable. however my only (very minor) complaint is there is only 1 Microwave in the hotel and there are no coffee machines during the day.”

“What a great little gem! Highly recommend!”