Hotel vicino a Regal Cinebarre West Town Mall - Knoxville

“The toilets were not clean. The table still had food particles + the room was smelly”

“Other than my room phone was not working correctly, the hotel is fabulous!”

“The beds were creaky, worn out, and VERY uncomfortable. We had a "suite" with a kitchenette that contained ZERO kitchen supplies - no silverware, glasses, dishes or pots - What's the point? No ice machine and when I asked the clerk she said "you have ice cube trays in your room" which didn't help because they weren't filled but I'm sure the next person who rented the room was happy to have the ice I made and couldn't use. You had to ask for a hairdryer, no breakfast, pay to rent a coffee pot...

“Don't like giving poor reviews, but the holes in the towels pushed me over the edge. Stayed for UT graduation. (Overpaid, $900 for 3 nights, so not sure if this skews my opinion. But would have paid $300 more to stay elsewhere.) -Place is not in good condition, probably 2 star condition. Scrapes on walls from traffic throughout, hallway carpets rippled on multiple floors. Bathroom wall paper gapped and signs of mold. Needs major TLC. (Room was clean however) -Loudest hotel room ever stayed in....

“Was a little run down with outdated amenities”

“We always chose Drury Inn’s when available to where we are going. We have never had a bad experience. They are alway clean and the staff friendly and helpful. Their food is always hot and tasty.”

“Heated pool was great”

“Everything was nice, I enjoyed my stay”

“Staff was super nice! Room was clean! ”

“Clean spacious room and wonderful breakfast!”

“Did not care for the breakfast. If you are a health conscious person, then you will like the breakfast, however, if you like a waffle or pancakes and sausage or bacon during the week you can forget about it, not happening.”

“It needs a lot of updating. The staff is very very nice and helpful.”

“We had a phenomenal stay at Embassy Suites! The staff was all so friendly and we enjoyed their outdoor patio where we could sit by a fire and enjoy a cocktail. Probably the best part of our stay was a very sweet man named Mort, who greeted us every morning at breakfast and cleared our dishes while making conversation and wishing us blessings!”

“We enjoyed the nicest cleanest suite we’ve stayed in and the included breakfast was better than all of the others. ”

“The staff were very friendly and it was fine for a stop one night on the way kind of place. The room did have a weird odor to it and the overall look of the building and floors needs some updates Forsure. But was ok for a quick sleep.”

“The room was very clean and spacious. The night staff was amazing! So kind and so helpful! The location was great near shops and great food. We enjoyed our stay”

“The staff was polite but the room wasnt good. To start the entry door latch was loose. Then the bathroom door handle fell off. There was dust on the bathroom counter and the shower floor was uneven, you where standing in 2 inches of water while showering. We didnt voice our concerns with the staff, we just made do.”

“Great place ”