Hotel vicino a Saint Giles Catholic Church - Stoke-on-Trent

“Good location, harvester next door for dinner and close to the stadium. Breakfast was mediocre and very busy but sufficient. Staff were excellent. ”

“NUOVA E PULITA”

“The key was missing from the key safe and having phoned the owner it turned out that a member of staff had walked off with the keys. Also no shower gel. With the kitchen being the other side of a vary thin wall i was awaken around 6am by noise in the communal kitchen.”

“I booked two rooms as a last minute stay. Immediately on bookimg I had two phone calls that I missed as I was in my way to the accommodation. I then received a text message to tell me they could not accommodate my booking and to cancel. I was adviced by Expedia not to cancel as this would be against the cancellation policy - I am still trying to get a refund and will probably have to esculate the process”

“Great low price. The rooms are dated and in need of renovation, but they are clean”

“Terrible communication and not clean at all ”

“ Or recommend ”

“Staff is good. Sleeping room is clean. Have to share bathroom with other guests. Toilet lock broken.”

“Absolutely avoid at all costs - hubby and children were left without any place to stay when hosts lost booking”

“When i arrived i was sent the code to the key safe to get the keys. When I opened it there was no key in the safe. Having phoned the contact number and cutting a long story short a member of staff had gone off with the keys in his pocket. Also there was no shower gel in the shower. The kitchen is communal and the walls are not thick and I was awaken by the sound of cups being knocked together at approximately 6 am.”

“It was extremely disappointing to discover that the photos on the website did not reflect the reality of the property. Upon arrival, the house looked nothing like what was advertised. I had booked a room for two people, but the space was far too small to comfortably accommodate us. On top of that, the entire house was unclean, which made the stay even more unpleasant. Overall, a very disappointing experience.”