Hotel a Shenandoah Junction

“We stayed in the main building. We were on the 3rd floor. The hall ways are warm but the rooms were very cool- good ac. Breakfast was easy, plentiful and food. Staff was helpful when needed. There appears to be some renovations , but it didn’t effect our stay.”

“Great location. Staff is very nice. A short walk to the casino/races. Shuttle is available but we’ve never used it. We’ve stayed here multiple times-always a great experience.”

“Minimal staff. Food left in fridge from other guests. Half a roll of paper in the washroom. The breakfast was good and included. Staff at front desk was helpful and responsive.”

“The location was good but it is quite run down and needs a lot of attention”

“Decent, relatively clean, and good for the price.”

“Worst place I’ve ever stayed!!!”

“Jose-Javier at the front desk checked me in & I have to say he is not only professional but also very personable. He is certainly an asset to the team. I will certainly book again at this location because of the welcome I received from him.”

“They had to move me because they put me in a room with a faulty TV. The clerk knew the TV in the first room had a problem the day before. The TV that worked was difficult to tune to a station I wanted to watch.”

“My only complaint is how I was greeted by the front desk clerk upon my arrival for check in. It was late, around 1130pm. I stood in line and waited for the clerk to help the person in front of me. Once she was finished, she looked at me and said “do you want something?”…maybe “can I help you?” Or “how can I help you?”. Just came off as rude, unprofessional and that I was a bother. I will say that the interaction after that went well. Also, upon check in late in the evening, An employee was...

“Very clean, great place to stay.”

“We had a wonderful stay! The innkeepers were so friendly and helpful. It was fun to learn the history of the house, especially since the were so into the history. Donnie is an excellent chef and made a wonderful breakfast for us. We were only there for one night since we were visiting our son and he only had one day off. We would definitely recommend as a place to stay for one night, or much longer. Charles Town was a cool place to visit and there are several towns around with fun downtown...

“The room has a bad odor”

“We needed a pet-friendly place for one night while traveling on I-81 and this Hampton Inn was perfect. It was an easy off and back on the highway, parking was ample and convenient, and the breakfast was actually quite good. There were several chain restaurants just a few steps away, so we didn't need to get in the car again once we parked it. If I had packed bathing suits, I might have enjoyed the small outdoor pool that was very inviting after hours on the road.”

“Well this is my second time here it’s definitely an okay place to stay for the price. No irons didn’t know that. Checked in, they make you pay a $50 refundable charge after your stay. Checked into my room and it look as if someone had literally just been in there. Used towels all over the bathroom floor and the bed was unmade. Most likely dirty sheets too”