Hotel vicino a Sheraton Puerto Rico Hotel & Casino - San Juan

"Although I’d like to thank Francisco, the supervisor and Irish Perez, the housekeeping , I’m disappointed. I’m a frequent customer of Marriott hotel, I payed 300 euro each night and there is not room service , breakfast is not included , is far from the sea and the swimming pool is a very small place. I have got a room immediately close to the elevator and it was very noise . I booked the hotel just for the week end because I planned a cruise . The first day, when I have arrived, I just asked an information, which services are included in the resort fee. The lady had the “great “ idea to switch to the Spanish language to ask how explain me it… Don’t you know to switch to an other language is misunderstanding ? From the hotel uber it’s very easy to find . "

"La struttura è vecchia e le stanze puzzano di muffa. Il frigorifero era arruginito. Il personale sgradevole Dopo tre reclami mi hanno cambiato la stanza ma erano passati 4 giorni. Purtroppo non si possono allegare foto . La colazione orribile solo prodotti imbustati niente di fresco. "