Hotel vicino a Shirley's Arbor Park - Louisville

“Air conditioning was excellent, rooms were clean.”

“Tutto molto bene. Staff gentile, buona colazione. Stanza pulita e ampia. ”

“When I booked, there was no indication that the property would be undergoing renovation work. When I got there, Reno work was heavily underway. From approximately 9am until 6pm every day, there was drilling or scraping, tools dropped, drywall and other debris taken down the elevator all day long. The workers were very kind and apologized when they noticed us waiting. Breakfast was a typical buffet style but always presented nicely. The area was very clean. Hotel staff were very kind all during...

“Excelente ”

“Excellent! ”

“Clean room- helpful staff- good breakfast ”

“This place is very clean and the internet is very fast and the staff were very helpful and friendly. I will stay here again when I am in the area again. Thanks”

“Needs better and more pillows. ”

“Clean, well equipped, friendly staff, good location. Nice waffles. ”

“While staff were respectful, the desk manager absolutely refused to budge on a deposit fee. I understand that they have policies, but the entire conversation was purely transactional, not customer oriented. I had forgotten about the deposit fee and had spent essentially my last dollar to bring my fiance in from an 11 hour road trip. I hadn’t seen her in months. The desk manager refused to let me speak to the property manager to explain our situation, stating to either pay the deposit or cancel....

“Enjoyed the breakfast ”

“We were confused and when we booked online and called everything was going to the radisson, we did not know we had reservations at the derby hotel (big difference) although it’s under change and a bit confusing it was overall a good stay. The kids absolutely loved the pool! ”

“Room clean, no odors, cool so used heat and temperature stayed even. Breakfast was minimal. Waffle, muffin, bagel, cream cheese, and cereal. ”

“Probabilmente, in un altra epoca è stato un hotel di lusso, ma ora è abbastanza decadente. Personale cordiale e piacevole il karaoke serale. Menzione per Debbie e il suo negozio di fiori.”

“Unfortunately there was no mini fridge and no coffee maker, despite those amenities being listed. The bed was made with two flat sheets instead of a flat and a fitted sheet.”

“Very slow check in, and”

“Worst place ever ”

“I enjoyed my stay, however the breakfast portion was very small even for a petite person like myself, I was still very hungry after breakfast. There was a cleaning issue with the bathroom that was overlooked by the cleaning staff that I alerted the owners to that will hopefully be fixed for future visitors. The house is great and very clean overall. The owners are very nice.”

“Very quiet room and the hotel seemed quiet too (no drama). The guy that checked me in was awesome and very helpful. Great location. My 1 tiny complaint is the office had a bad smell. Great place!”

“Good ”