Hotel a Smithville

“Staff was very polite and nice. Linens were clean and neat. Room had a very musty smell and I woke up with a headache making me concerned about mildew or mold. Music was played loudly in the hallway for at least an hour after midnight with no response from staff despite the hallway being open to reception area where it would have been heard clearly. Hotel appears to have surface level updates but needs attention to details to make a comfortable environment to stay.”

“Room was very nice had problems with the shower hard to turn on could have been a better breakfast but it's Continental staff was very welcoming”

“The hotel was a beautiful historic building and parking was free and plentiful. Bed was comfortable and excellent shower! Was in the center of town and could although there were many shuttered storefronts, there were enough shops to walk to. Ate at the in-house pub both nights. Don’t miss the pimento fritters!”

“Had to wait until almost 8pm for a room to be available. The room that I was assigned had, let's just say, it was very obvious the bathroom had not been cleaned.”

“Desk clerk was very friendly and easy to talk with. She checked in with me on 2nd day of stay to make sure everything was okay and also asked if I needed anything, and if I did just ask.”

“Staff were super friendly especially the young lady in the breakfast room. Very helpful. Check in was fast and easy. The room was very clean and comfy. Definitely would stay again.”

“No breakfast staff was usless”

“Clean, delicious food at the restaurant, amazing staff. Great experience!”

“The outstanding customer service from the lady that checked us in was top notch. She went above and beyond to make sure our needs were met. Because of her, I will definitely come back for another stay.”

“The motel is very old. They have basically slapped some lipstick on a pig at this place. The rooms and bathrooms are old 1950’ish with crappy IKEA-like furniture, paper thin walls, daylight all around the door, multiple layers of paint inside the rooms and outside. Smells old and musty, no mattress pads on the beds, dirty bathroom, mirror was hanging crooked as though it was about to fall, finger prints and soap or toothpaste splashed on the mirror. We asked to look at another room and it...

“Yes”

“Check in person was very friendly and nice. For the price, it wasn't bad. The breakfast buffet was not great. The sausage and eggs weren't any good. It wasn't well stocked. ”

“Love the ppl here”

“Not very clean. If you have the ability to pay a little extra, you will get what you pay for. I had an allergy attack all night. Never sneezed so much in my life. ”

“We booked this hotel specifically for the pool, we arroved and was told it was out of order. The bathrooms and carpet need replaced-stains yuk! The toilets squeeled when flushed and our room phone dodnt work when I jeeded tp call the front desk. ”

“The staff were friendly, the bed was comfortable, no hot water in the.bathroom. I wasnt expecting much as i just needed a bed to sleep in for the night. But you could tell it's been awhile since they've updated towels and sheets and the room was the same way. Wasn't a bad experience but it could have been better.”

“This hotel is definitely top tier!!! Trey and his staff was amazing!!! Love them..”