Hotel per famiglie a South Auckland

“Arrivo a Auckland alle 5 del mattino ho chiesto il giorno prima via mail se era possibile avere un early check in ma niente mi è stato risposto solo dopo le 2 pm Aspetto così 8 ore davanti alla reception Per poi darmi una lettera di benvenuto con la scritta che l hotel è disponibile per un early check in Ok ma se ti danno questa possibilità dopo che hai fatto check in che servizio è? All interno 2 drink in omaggio che visto l attesa eterna di 8 ore avrebbero potuto chiedermi prima se volevo...

“Un po' deluso dal trattamento molto distaccato e non orientato a tenere al centro dell'attenzione l'ospite... nessun upgrade proposto a differenza del cliente che ha fatto il check in a fianco a me, nessuna possibilità di accedere alla lounge per vedere gli aerei decollare e atterrare, nessun drink di benvenuto, inoltre la camera aveva un problema con lo scarico della doccia da cui risaliva rumore continuamente”

“We stayed at the hotel for a few hours before catching our next flight. The airport shuttle service was excellent quick, well-organized, and easy to find. The room, although small, was comfortable and suitable for a short stay. Unfortunately, we did notice some issues with cleanliness: there were traces of toothpaste and a few hairs in the bathroom, presumably from the previous guest. A bit more attention to cleaning, especially in the bathroom, would greatly improve the overall experience.”

“We stayed 1 night for waiting the flight of the day after. Staff was very professional and kind. The room was full furnished, clean and tidy. International Breakfast well served. Excellent the shuttle service to airport. Highly recommended.”

“A great hotel ”

“The room was extremely cold and even when I put heat up it still didn’t get up to temperature and stayed cold most of the night. The lighting in the room was bad, there is no place for someone to put makeup on as there is no bright lighting. The shower has such a wonderful shower head and you expect to be able to have a nice warm hot shower unfortunately the temperature of the shower doesn’t get hot enough to have a decent hot shower.”

“Great location and stay. Comfortable room with great beds. Parking can be difficult due to space availability.”