Residence a South Auckland

“We stayed at the hotel for a few hours before catching our next flight. The airport shuttle service was excellent quick, well-organized, and easy to find. The room, although small, was comfortable and suitable for a short stay. Unfortunately, we did notice some issues with cleanliness: there were traces of toothpaste and a few hairs in the bathroom, presumably from the previous guest. A bit more attention to cleaning, especially in the bathroom, would greatly improve the overall experience.”

“A great hotel ”

“The rooms were very clean and staff were amazing and very helpful.”

“The room was clean, however there was noise from the laundry even it was 11pm…the breakfast was not good as it looked online pictures, very limited and no fruits at all.”

“We stayed 1 night for waiting the flight of the day after. Staff was very professional and kind. The room was full furnished, clean and tidy. International Breakfast well served. Excellent the shuttle service to airport. Highly recommended.”

“Arrivo a Auckland alle 5 del mattino ho chiesto il giorno prima via mail se era possibile avere un early check in ma niente mi è stato risposto solo dopo le 2 pm Aspetto così 8 ore davanti alla reception Per poi darmi una lettera di benvenuto con la scritta che l hotel è disponibile per un early check in Ok ma se ti danno questa possibilità dopo che hai fatto check in che servizio è? All interno 2 drink in omaggio che visto l attesa eterna di 8 ore avrebbero potuto chiedermi prima se volevo...

“Un po' deluso dal trattamento molto distaccato e non orientato a tenere al centro dell'attenzione l'ospite... nessun upgrade proposto a differenza del cliente che ha fatto il check in a fianco a me, nessuna possibilità di accedere alla lounge per vedere gli aerei decollare e atterrare, nessun drink di benvenuto, inoltre la camera aveva un problema con lo scarico della doccia da cui risaliva rumore continuamente”