Hotel vicino a South Holland Village Hall - Chicago

“Overall, we had a pleasant stay.”

“This property needs major maintenance and repairs. The floors in the room were terrible. I will not stay here again.”

“I stayed here for 2½ weeks while my home was undergoing major renovations, so I needed a comfortable place to temporarily relocate. Overall, the rooms were clean and comfortable, and the staff was consistently friendly, professional, and accommodating. I couldn't give the hotel five stars because the pool was out of service for my entire stay, and the lobby air conditioning wasn't working, leaving the lobby at 80+ degrees. Since I work remotely, I had planned to use the spacious lobby, which...

“Bathroom needs to be updated. Water could of been warmer and better security locks on doors.”

“Ecv”

“Worst stay ever. Started off with the AC. I was shown 3 different rooms and non of the AC units were actually blowing how they are supposed to. I only know this because I worked in hotels for 6 years. The ac units were blowing minimally. I was told to give it time and the room would cool off. Litttle did I know time would result in my room not actually being “cooler” until the next morning. Then waking up the next morning the AC unit had leaked water all over the floor completely wetting up my...

“Breakfast advertised but nothing actually available. Kept getting locked out of our rooms. Had to ask for toilet paper and were not given what we asked for. Never got clean towels even though we gave ours to the cleaning people. AC unit cover missing. No smoke detector in 1 room. Checked the fire emergency exit door and it was locked shut. Thank God there wasn't an emergency during the "fully booked" weekend because no one could have gotten out that door. Treated like we were idiots when we...

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“Hotel was fine for a short stay. One big negative was the room was very damp and humid. Everything from bedding to our clothes felt damp. So much moisture in the air.”

“Shyla T at front desk was phenomenal. She was very hospitable and friendly.”

“Wonderful!”

“The staff was friendly and breakfast was terrific. The rooms are comfortable and clean. My only complaint is that the indoor pool was suppose to be heated. Usually, the room an indoor pool is in would be warm, but it was cold so I dont know if that is impacting the pool's temperature. Everything else was good, but the pool would have been a nice.”