ApartHotel a South of The Strip

“The room was not clean, the floors were absolutely disgusting, the mirror in the bathroom was broken, the handle for the sink was broken along with the sink in the kitchen. I did not know that we were staying at a residential room, it was the worse thing ever! I wanted a hotel & no where did it say that it was residential during booking. On top of that the pool was closed on our side of the hotel/building, front desk said that the other side has the pool but closes at 5pm in VEGAS!!!! Like it’s...

“Room was spacious and relaxing.”

“Hello, I wanted to share some concerns about my recent stay and request your help in reviewing whether a partial refund might be appropriate. When I checked in, I asked if it would be possible to place my room on the same floor as another family member staying at the hotel. I was told that because my reservation was booked through Expedia and listed as a private room, the hotel was unable to make any adjustments and that I would need to contact the host through the booking platform if I needed...

“Overall, it was a great stay. The accommodation was beautiful, 5-star, and provided all the amenities, including a fully equipped kitchen. It was spotlessly clean, and included a very comfortable double sofa bed. The property's location was excellent, in Tower 1, 36th floor, Suite 617, overlooking the Strip and offering internal access to all the shops, restaurants, and casinos of the MGM Grand complex, of which this property is part. The only downside, and a significant one, was that...

“was not informed that this was a owner condo and that NO housekeeping was included”

“We enjoyed the hot tub and view. The lights in the living room were in and out and the overall lighting of the room was dim but other than that we had no problems. The place was as advertised and the host was very easy to communicate with. ”