ApartHotel a South of The Strip

“I shared three main concerns with the front desk as we checked and the only reply I got was "thanks for your feedback" without addressing the issues they let their clients experienced... First issue: the street facing room are very noisy at night - fire truck, people talking, motorcycle... poor window sound insulation. Second, the stove seems to leak gas as we cook and we need to air out the gas smell. Third, the toaster got our bagel on fire and fire alarm went off. I am not sure if the...

“Everything was great, Just the cleanliness of the room needed more attention it definitely needs more attention in that area.”

“I felt like the walk from the front entrance was quite the distance and you could only catch ride shares from the front entrance. Discovered this the hard way. This particular room had to be close to the pool and club area as you could hear the music late at night.”

“Hello, I wanted to share some concerns about my recent stay and request your help in reviewing whether a partial refund might be appropriate. When I checked in, I asked if it would be possible to place my room on the same floor as another family member staying at the hotel. I was told that because my reservation was booked through Expedia and listed as a private room, the hotel was unable to make any adjustments and that I would need to contact the host through the booking platform if I needed...

“The room was not clean, the floors were absolutely disgusting, the mirror in the bathroom was broken, the handle for the sink was broken along with the sink in the kitchen. I did not know that we were staying at a residential room, it was the worse thing ever! I wanted a hotel & no where did it say that it was residential during booking. On top of that the pool was closed on our side of the hotel/building, front desk said that the other side has the pool but closes at 5pm in VEGAS!!!! Like it’s...

“Very nice”

“Large rooms”

“Staff was very friendly and helpful. The front desk person informed us of the free tram from the Excalibur to the the Mandalay Bay Hotel which we did not know about.”